Good afternoon, I have been coming here quite a while now and the experience I had it’s amazing 🤩. My therapist is Shirin and pariya, faruk they are very good and friendly. she is kind and polite she always make sure that while I’m doing the treatment I’m comfortable. I have been doing laser hair regrow. Thanks to Easte team!

Shirin from London branch is one of your staff members who has been very influential in my treatment process. She always welcomes me with a smile and provides me with the best experiences. With her guidance on your products, I am going to make great progress, and I encourage others to book their sessions with Shirin to have a great experience.

Mariam, the consultant I met, was really lovely, highly knowledgeable in her field and incredibly helpful. She gave a customised treatment plan tailoring to my mum’s and my unique circumstances in terms of time management. She also handled all my queries with grace and very kindly addressed all my concerns. She also cleared the technical confusion in the system and made the process go smoothly. I would highly recommend their services.

Our second attempt at a rhinoplasty procedure with the Este Medical Group Glasgow turned into an absolute nightmare—an experience so disgraceful that I will fully document and post all details in full view at a later date. I want to strongly warn anyone considering undergoing any procedure or treatment with this group: proceed with caution. If the procedure or treatment doesn't meet expectations or is performed incorrectly, Este Medical will not refund your money nor accept any fault. Instead, you’ll likely be pressured into spending more. Our experience was appalling, handled with the least amount of care and service. Safety is paramount, and I do not wish for anyone else to endure what we did. I’ve advised my daughter and other family members to post their own experiences separately. While Este is approachable on a personal level, they fail to address critical feedback, which could help improve the service for future clients—something that doesn’t seem to concern him. One incident, in particular, will give you an idea of the type of organization you're dealing with. In Istanbul, an Este representative aggressively tried to force my daughter to sign a disclaimer by shoving only the signature page across the table while withholding the main document. This rep gatecrashed our breakfast at the Hilton Maslak Istanbul at 6:45 a.m., just before we were due to leave for the airport. The rudeness and arrogance were palpable, causing distress to my family and shocking other guests. The rep implied that if we didn’t sign the document, they wouldn’t honor the flights they had booked—even though we had already paid for them. After Este botched the first rhinoplasty, I paid out-of-pocket to have another company complete the second attempt. Este had reassured us multiple times that everything would go as planned, but upon arrival in Istanbul, they changed their tune. Despite making me pay for the flight, hotel, and time away from work, Este refused to carry out the procedure the way they had initially agreed. This left my daughter, who had already suffered through the first failed attempt, deeply upset. In desperation, I consulted with a different surgeon at the last minute. This new surgeon, Dr. Mustafa Yazır, took no payment until he successfully completed the procedure. His professionalism, care, and communication were beyond anything we had experienced with Este. From the initial consultation to aftercare, his team kept us informed and reassured. The procedure was done correctly, with the utmost attention to detail, and the results exceeded our expectations. In gratitude, I took his entire team out for a meal before our departure. The contrast between Dr. Yazır’s clinic and Este Medical Group is night and day. Este uses subcontracted surgeons, not directly employed by them, which I believe contributes to the inconsistency in service. The communication, care, and commitment to patient safety we received from Dr. Yazır’s team were key to their success, and my daughter is thrilled with the results. Este Medical Group reached out to me for a meeting, asking that I remove my review before our discussion. I refused to do so until we could address these serious issues, but since agreeing to the meeting on August 20, 2024, he has postponed it, and not heard from Este Medical Group since. In the meantime I had a FaceTime call with a rep from London who took all the details to follow up. They said that they agreed that we were treated very poorly and below standards. I’ll be posting further updates, but in the meantime, I hope our experience serves as a warning for anyone considering Este Medical Group.

Fereshta is so lovely 😊 She’s super friendly and talented. Every session I have with her, she’s reassuring, down to earth and completely put me at ease! She makes sure that I am comfortable throughout. At the beginning of my treatment, I was so nervous bc I had never done laser before, but Fereshta is kind, professional and patient! She always listens to me and my questions, and explains everything. Would 100% recommend!

Been having laser hair regrowth treatment at este medical in Birmingham and Lumia has been amazing, professional and really approachable throughout my hair treatment journey. She always ensures I am comfortable and gives the best scalp massages and a nice cappuccino to finish off the customer services! Am really happy with my treatment journey and would recommend the service 100%

Not 2 months yet but I see a huge improvement. The staff are very nice and friendly. Best place to be.

I had a hair transplant 5 months ago and it has all been going well with the help of the lovely staff at Este Medical london, the likes of Shirin and the beautiful Melek with the laser regrowth therapy. The service provided at Este Medical is second to none. Highly recommend visiting Este Medical London if you are looking to have a hair transplant or any beautify treatment.

Had a great service today from Shirin. Keep up the good work.

Kanupriya was excellent for Morpheus 8 and i can highly recommend her .