husband's new favorite
I ordered chicago's best seller box for my husband for his birthday and they were a hit with the whole family. he loved the ribeyes but my favorite was the filet mignons. everything came out so tender and delicious on the grill. we got the turtle cheesecake too and wow i would order again just for the cheescake it was soooo good!
Great food, Great Customer Service!
My family loved everything we ordered! I mistakenly entered my old address for delivery and customer service was so kind and helpful, they were able to get everything sorted and get everything delivered right on time, thanks, Ayesha! we will definitely be ordering again in the future.
I just received a sampler box
I just received a sampler box. I was disappointed in having such a hard time tracking it. The website shows I have never placed an order, but I ate a small sirloin last night. Thank God for UPS tracking. The meat was tender enough, but way over seasoned. Be aware that all of the meat I received is on the small thin side. Even the ribeye and chicken breasts are extremely small. Most likely will not order from them again.
Delayed delivery!
I placed an order on 09/19/24. The meats were supposed to be delivered on 09/26/24. Unfortunately, the box arrived the following day on 09/27/24 without a shred of ice and the meats were kind of warm. I never received a confirmation of my order nor a tracking number. I contacted customer service and after speaking with Angel they offered me a full refund of my order. It's been a week and I'm still waiting, they never respond to my emails. They should keep in mind that UPS trucks are not refrigerated and if it's 80 degrees outside, in the truck is at least 100 degrees. It's an oven. I've had to dispute the charges with my bank. Their unwillingness and lack of response to resolve the problem shifting blame to UPS, only demonstrates a company with an unworthy and dubious reputation. I will continue waiting for my refund and at least I hope they have the courtesy to answer.
Why were steaks shipped from Costco?
I was wondering why my steaks were shipped from Costco. This was my first time ordering & they arrived today from Costco. Will see how they turn out.. But would like an answer to my question please.. PS: Tried the bourbon/pepper sirloins. Too spicy for my taste. (Couldn’t taste the meat because the marinade was so overwhelming). Ribbon of gristle running thru it, otherwise tender.
Poor customer service and too expensive
The company did not provide the promotional steaks offered as it was pre-tax not post tax min purchase. Unclear and unable to resolve complaint. The chicken was dry. The food was overpriced in general for what it was.
Never Disappointed
Never Disappointed. Far better quality than retail grocery meat products. Steaks are outstanding and the hot dogs are always a big favorite with guests. Can't wait for grilling season! And the shipping with packing tape has never been a problem.
Everything great & tasty
Everything great & tasty. Super satisfied.
Overall excellent!
Steaks were excellent. Perfect packaging. Loved that I was able to coordinate a specific delivery date at the time of purchase. We'll be back for sure!
12 oz dry aged ribeye
I got the 12 oz dry aged ribeyes. They came quickly, still frozen solid. No worries there. The taste and quality were excellent. Overall a great experience. The only negative is the price - I have since found dry aged USDA Prime ribeyes at my local grocery store for about half the price.