Same as the rest, ordered, paid and never received, do not order from this company Groupon should stop offering their product, we are also unsubscribing from Groupon

Same story as everyone else; no product received, emailed them, was told would be delayed. Still nothing, emailed again, was told they would get back to me, never did. No response to I query 3 or 4, 5 mo ths later,still nothing...Groupon needs to STOP allowing these scammers to advertise and sell on their site!

Bunch of crooks...right along with Groupon. Bought a 10$ Groupon for "free" beef Bully sticks. Said 2-3 weeks. Never received tracking. After questioning VA, I received an email stating unfortunately it will now be 10-12 WEEKS. BS. THIS COMPANY IS A SCAM. 10$ FOR GROUPON 8$ FOR SHIPPING. SCAM. BEWARE. I WISH I READ ALL THESE REVIEWS BEFORE I WASTED $18 . SO ANGRY. AVOID THEM AT ALL COSTS.

I ordered the Bully Sticks on Feb.11th. I have never received anything. No confirmation or anything. I’ve emailed and received auto generated emails. The last one says I need to wait 10-12 more weeks!! Are they crazy!! All I want is my $7.99 back and this company out of business!! How do I contact Groupon?

I placed an order for the bully sticks using a Groupon coupon over a month ago. It was stated that I would receive them in 1 to 2 weeks and have not yet received them. I have emailed them and received no response? I am now assuming that I have been scammed. My advice is, do not deal with this company. Unfortunately, I read the reviews after making my purchase.

Our dog requires pancreatic enzyme powder to be mixed with every meal in order for him to get any nutrition from his food. I ordered online from VetApprovedRX (aka Heartland Vet Supply) and, as the system requested, provided an electronic copy of the prescription together with payment. Absolute silence from VetApprovedRX. Two weeks later, when I submitted an inquiry on status via email, they said that they were waiting for a prescription from the vet. I told them I already submitted it with the order. Silence. When I emailed them again, they told me I needed to physically mail them the order -- nowhere did the system declare that a hardcopy prescription was needed. After waiting for weeks, I had to buy at double the cost from the local vet so I sent an email to cancel the order. Silence. A week later, I received the medication from VetApprovedRX. In the meantime. we had to let our 15-year-old go... and I now have $150 of meds that I can't use. Grrrrrr! Don't use this company.

I was desperate for a medication for my dog and my vet said it would be faster if she gave me a Rx and I ordered it on my own than wait for them to order and get it delivered to the office. Amy and the rest of the VetApproved/Heartland team went above and beyond to ensure that I was able to get my dog's medication overnight, even helping me to secure an overnight Saturday delivery (yes this costs extra but absolutely worth it). The vet's office was acting with 0 urgency to get my Rx sent over to the pharmacy, even after I begged them for hours to send it ASAP. Amy stayed on the phone with me until she and her team could get a hold of my vet's office to secure the Rx and get the medication filled and packaged within minutes of FedEx arriving for package pick-up. Without their help, I would not have received my dog's medication for another 5 days due to the holiday weekend. They are amazing and I would recommend this pharmacy any day!

I ended up canceling the order and placing it with Chewy. These people seem like amateurs. I placed the order, waited three days without any word from them, and then finally called. I was told the product needed vet approval. Not sure when they were going to tell me that. Furthermore, Chewy did not require vet approval and sent the order the same day they received it. Avoid this company if you can.

Don't give them your money. I ordered my dog's medication over two weeks ago and it's still nowhere to be found and they won't give me a refund. Their customer service is terrible and "Cheryl" just wants to argue. I'm out $68 and now I don't have the money to get my dog's prescription filled somewhere else.

i really liked the open communication though it seemed to take a bit of time to receive our pup's meds. i would use Vet Approved RX again.