Verified
Professional and assisted with the…
Professional and assisted with the process step by step.
Verified
Very thorough and knowledgeable
Very thorough and knowledgeable Highly recommend
Verified
Very easy to do.
Very easy to do medical review questions.
Verified
Great staff great knowledge
Very friendly staff who were helpful particularly in relation to pre-existing medical.
Verified
Pleasant girl on the phone
Pleasant girl on the phone. Good prices.
Verified
Fast and easy
Used Go insurance for our previous cruises with no issues and quick claim processing
Verified
Consultant was very helpful and…
Consultant was very helpful and completed the online form at the time of my call.
Verified
Cruise Traveller
Always easy to get the cover we need. Never claimed from it so that side I do not know
Verified
A really good experience...
On our recent trip to the US, we had an experience you hope you never have on an overseas trip- the need to have medical treatment, including tests! Go Insurance were great! Following our return home, we contacted Go Insurance, submitting the invoices we had retained from our trip. The process was so simple! Their claims process was simple, clear, efficient and quick, making the experience effective and easy. The Go Insurance team assisted us in lodging the claim and within a short space of time we had received notice that our claim had been approved and monies would be transferred to our account. No on wants a medical episode overseas… but Go insurance made it easy!
Verified
Second time lucky
The second lady I spoke to was wonderful. I found the information was a abit of an overload and she understood and broke it up for me in a way I could understand. Very grateful.