The Package arrived on time in good condition, with a little bit of Kendal mint cake to sweeten the deal.

Really quick and efficient service. Item dispatched same day. Royal Mail had damaged an item in transit. Reported to Bramwell's and within 30 minutes a replacement item dispatched. So refreshing to get this type of service in the modern world.

Forcing a customer to be without a pair of shoes, costing around £200, is simply not reasonable in this day and age, and reflects very poorly on their service and wish to maintain brand reputation I Purchased a pair of their boots from a small independent retail in March 2023, which seemed fine for a few months. However before Christmas they developed a bulge in the rear upper inner lining,causing rubbing on my ankle, which became painful if wearing them for extended periods. I contacted Meindl for advice and rather disappointingly was merely referred back to the selling retailer When the shoes were returned as instructed I was told Meindl would be returning them to Germany for repair , which would take several weeks Quite frankly what they expect me to wear while they are away I don't know. Go barefoot I suppose This is a most unsatisfactory situation and wittering on about sustainability does nothing to make me feel any better If I had bought a pair of the many many cheaper options than Meindl, doubtless they would have just been replaced on the spot or refunded So, I'm going to have to buy another pair of walking boots while these are away, but I'm sure you can guess what brand they won't be or ever will be again

Excellent quality product & service.

Great quality product

Great service as always

Very good communication and timely delivery.

Goods arrived promptly as advertised.

Very good value and prompt service

Fast, Reliable and Good Quality