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Tracy Bradbury

04 January 2025, 07:43

  • GB

Excellent customer service

Excellent customer service, I highly recommend this company.

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David

17 December 2024, 17:50

  • GB

The product took far too long to arrive

The product took far too long to arrive. I only ordered a cushion cover but it took 2 months to get to me.

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Jane

16 December 2024, 22:07

  • GB

Great service

Great service, thank you

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Holly Marshall

02 December 2024, 21:42

  • GB

Verified

Awesome experience.

Andrew was amazing when he came out, no question was too silly and he was so knowledgeable and happy to explain what he was recommending and why it would/could be better. He helped me go over my options and we came up with my chair specs together. Once the office had my order (and I remembered to add a belt!) and my deposit, off the order went to the manufacturer. Who managed to fluff up twice. First they sent the wrong chair, then the right chair with no back. Disappointed didn't cover it, but after Anna passed me on to Karen, she assured me she was chasing them and we were going to get it sorted, and Karen definitely got it sorted. It was a few months late, not due to Recare, but my chair arrived (thank you Andrew!) and it's perfect. I'm super happy with my chair, I couldn't have done it without Andrews knowledge and Karen chasing the manufacturer for me. Definitely worth the wait, even if I was beyond frustrated at points. Thank you so much guys.

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Dianne Feakins

22 October 2024, 18:50

  • GB

Excellent service everyone always…

Excellent service everyone always very kind quick and efficient

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Custowoodmer

16 October 2024, 03:54

  • GB

Excellent service and quality thank you…

Excellent service and quality thank you 100% satisfied customer!

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Emily Ancill

31 December 2023, 17:38

  • GB

I ordered over 2 weeks ago and haven't…

I ordered over 2 weeks ago and haven't recieved my sons rain cover, I will be contacting them in the new year. Hoping to recieve it soon as it was over £700

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Mr Zsombor

05 October 2023, 16:25

  • GB

I've paid 650 for a wheelchair rain…

I've paid 650 for a wheelchair rain cover 2 weeks ago, still didn't receive it.

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Alan Whitley

14 August 2023, 15:40

  • GB

Very helpful and gave good advice to

Very helpful and gave good advice to. Select the best scooter for me

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Sharon

05 August 2023, 22:20

  • GB

Never received

Ordered ramp that said “in stock” so expected it by return. Still waiting nearly 2 weeks later so cancelled the order. Also no updates from this company, had to chase things up myself.