Verified
I really wouldn’t give them one star
I really wouldn’t give them one star Totally scammers after I download the app I made two charges paid me first one second charge on hold for two months now I’m still waiting No communication No phone number to call No customer service I’m contacting a lawyer to resolve this issue I’ll never use them again in my life I don’t recommend them to anyone 👎👎👎👎👎👎👎
Verified
This scammy operator sent me a "FINAL…
This scammy operator sent me a "FINAL REMINDER" of some of its marketing offers. What The Fork! So I found them online and went to Delete Account. It told me I'd have to call a number. I called 4 times only for the call to ring off without any answer. Their Support Centre link went to: "This site can’t provide a secure connectionsupport.smarttradeapp.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH" Scammers. Steer clear.
Verified
Awful company
Awful company. I have contacted them by message and email asking them to delete my account I set up to use for my business as I don't use it. I get no response. I found a couple of phone numbers which don't work. Worst customer service and would not recommend. Just keep getting promotional emails. I have found better products elsewhere.
Verified
I have asked company to remove me from…
I have asked company to remove me from their data base, but am still getting calls and emails to contact them.. I have just signed in and their support page comes up with this Secure Connection Failed so am unable to request a remove account. So, Please can you remove me from your database
Verified
DONOT USE THIS COMPANY
DONOT USE THIS COMPANY ! Beware of the processor they use as they are still withholding my funds after one month. They say my business is high risk ! Their business is high risk DO NOT USE THIS COMPANY
Verified
IM STILL AWAITING A PAYOUT FROM 9 JUNE
IM STILL AWAITING A PAYOUT FROM 9 JUNE, THREE WEEKS LATER. I CANT GET HOLD OF ANYONE,ARE THEY A SCAM AND STEALING MY MONEY?
Verified
Are these payments yours just need to…
Are these payments yours just need to clarify smpaypf*the platinum please confirm as I have so many incoming and outgoing from my bank I just need to keep track not sure on this one 🏦😊did try and call but weird line thanks
Verified
I am currently locked out of my account…
I am currently locked out of my account and unable to process. No warning. I just did a transaction 5 minutes before it decided to lock me out! What happened?! Everything has been smooth so far. Then went to process another transaction and it sent me back to the login page and said email or password wrong. ??? Sent 3 emails and still waiting. I have a business to run that is seasonal and it's SEASON. This is ridiculous!
Verified
Locked out of account. No way to access earnings.
I set up an account last week. I used it to take payments over the course of the day and at midday the following day, I was locked out my account. It said it didn’t recognise my password and when I tried resetting this- no emails ever appeared in my email. I have emailed and left messages for customer services and had no reply. I have no way to access my money.
Verified
I'm glad that I started with SPM
I'm glad that I started with SPM, because the payments going smoofly and secure. It's super for me and my clients!