Very quick easy and friendly.

No waiting, courteous service, speedy result

We received a form with the wrong nationality printed on it which - if we hadn’t spotted it - could have caused us difficulty at the airport. Nevertheless, mends were quickly made due to good customer service and the testing procedure was also quick and efficient.

I got a positive result despite tesing negative three times in consecutive days with other providers. I forgot to mention you didn't sent me my son's result you sent it to my wife and when I asked two more times for a copy of his certificate they sent my wife my daughter's certificate. Talk about incompetence, let alone serious breaches of GDPR!

I booked the wrong day and received an email that evening, very politely asking if I had meant to book for the following week and offering to rebook an appointment on the correct day, which was duly done. I was sent directions,which were very easy to follow and when we arrived were tested straight away and sent the results by email. The staff were friendly, helpful and efficient. What more could you want!

No hassle and it didn’t hurt!

Overall a really great experience. Received all the documents I needed in less than a day. Really lovely and supportive Staff.

The service was so quick and painless. The staff were super friendly and helpful, and made the whole process rapid and fluid, I would definitely recommend the service

Very efficient

Really easy to book, quick turnaround at test site. I had to contact customer services and they were fab!!