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James Williamson

13 October 2017, 03:20

  • 1 Review
  • US

Verified

Fast delivery

Fast delivery, part fits,the car runs great. Good price. I wlll deal with them again.

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Henry Chan

13 October 2017, 03:15

  • 1 Review
  • US

Verified

helpful customer service

helpful customer service. competitive pricing. Fast delivery.

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Wendell Smith

13 October 2017, 03:10

  • 1 Review
  • US

Verified

I have had bad luck with part numbers …

I have had bad luck with part numbers and shipping issues , But they did make everything right . That is what really matters. I will probably order from them again in the future ,but i will call in my order to make sure everything is right before hand. Thanks Clay and Dominique you both gave me wonderful service.

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Sarita R.

13 October 2017, 03:00

  • 1 Review
  • US

Verified

Excellent parts at a great price

Excellent parts at a great price, speedy delivery & right fit!!! Thanks Oscaro! :-)

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Jerry

13 October 2017, 02:57

  • 1 Review
  • US

Verified

Maybe should have picked 2 not bad …

Maybe should have picked 2 not bad service or rude just the wrong size for what I ordered

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Johnathon

13 October 2017, 02:42

  • 1 Review
  • US

Verified

Great prices and service

Great prices and service. I wish they had more parts listed online that I need.

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Mickey Mcpeak

13 October 2017, 02:42

  • 1 Review
  • US

Verified

Just exactly what I was needing and …

Just exactly what I was needing and fast shipping on top of that thanks for your help

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Mario Macias

13 October 2017, 02:38

  • 1 Review
  • US

Verified

Greattttttt

Good service

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Peter Levan

13 October 2017, 02:34

  • 1 Review
  • US

Verified

Fast delivery...great customer service …

Fast delivery...great customer service with seamless communication. Best prices by far.

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Scott Woodside

21 September 2017, 00:20

  • 1 Review
  • US

Verified

Pleasant CSR I spoke to Sep 20 2017

Pleasant CSR I spoke to Sep 20 2017. 1st time using Oscaro. Stars may improve as Regional manage Clay Peterson (or Pedersen) is to call me today. 1st problem) exhaust part Bosal 281-831 arrived boxed but damaged. Did not accept it-most likely warehouse shipped a damaged product(both male ball flanges on inlet & outlet were damaged,& thus unable to seal).Box was a bit dented, so is possible damaged in transit, but unlikely. PROBLEM 2) REAR COIL SPRINGS Lesjofors 42 778 10- ordered,listed as in stock, never arrived, Call today,CSR says email sent several days ago, out of stock, & manager said to "release the funds" WOAAA- you said you had it in stock , I paid for it. CSR says "no warehouses(of theirs) have the part. Well, substitute another manuf ! CSR had no effective database to cross reference the part, only had their own parts database. NAPA sure as heck has the cross reference database, One PAYS for this type of database. In 10 minutes I found the info on my own. REAR SUPLEX Coil Spring 29026 crosses to the Lesjofors 42 778 10, and Lesjofors own catalog lists the proper spring as 4277819, trade #24686841, EAN#7394410105725. The front springs they sold me are SUPLEX 47-78-791. TheSuplex catalog lists the front spring as Suplex 29026. The 47-78-791 number used by Oscaro is the Saab OE part number. They SHOULD list the SUPLEX p/n also, to add transparency to exactly what SUPLEX coil spring they are selling. ATTN: Clay - the Suplex rear coil spring is Suplex #29026- if you cannot get the Lesjofors spring you said you had in stock & sold to me & are now saying "no warehouse has it"- well Suplex 29026 will do as a substitute, and there are plenty of Lesjofors and SUPLEX springs available in the USA in the p/n's I need. To say that "no warehouse has it" is absurd. As I told the CSR, if it was NAPA, they would GET THE PART by taking an affirmative action. The CSR said "warehouse does not have it" as if that was their only obligation, like re-ordering an out-of-stock part is not the NORMAL COURSE OF BUSINESS ??? I have wholesale accounts with other companies & get get the arts for comparable prices. But OSCARO is puhing for market share in the USA (ie -top search results for a GOOGLE search-this is bought & paid for search results). I wanted to give them a chance & they used Hurricane IRMA to market a promo at 25% off your order & a small donation to hurricane victims with each order. So how OSCARO handles my situation is sort of a vetting process for a new company trying to take market share in a very competitive biz. Their parts reference & cross reference data seems lacking at this point of my experience. And exactly WHICH SUPLEX FRONT COIL SPRING they said fit my 1999 Saab 93 SE convertible & sent me remains to be seen. But the CSR said it would arrive today. CSR very pleasant & sent my concerns up to the regional manager Clay. Will wait to see how this is handled.