Verified
Great service
Communication was consistent and clear, things moved at a good pace, all questions and issues were answered
Verified
Good communication
Good communication Great delivery Great customer service
Verified
Experience on Welocate services
They'll take care of most of the activities involved in the house buying process. Easily reachable whenever needed and got immediate responses. Recommend it.
Verified
Not a good experience.
Our experience with Welocate was good until they sold us the service and appointed the selling agent. He was incredibly unhelpful and too "busy" to give any serious attention to our house search. This has caused us incredible stress and feeling of being alone in the purchase process. Also it caused additional expenses. We have asked welocate to have a conversation about what we can do and how we can get another agent but we have been ignored for more then 2 weeks already, with absolutely no responce to our emails. It is disappointing that after they sell you their service and something doesn't go as it should - you are alone. Edit: We were contacted by welocate, in order to clear the air and share an apology, which is appreciated. The situation is now resolved, we cancelled the contract.
Verified
If you want a stress-free process, choose WeLocate
Welocate is amazing!!! I am very happy we decided to have them support on our whole buying a house journey. Every step in the process was smooth, speedy, stress-free and they got us the best real estate agent. :) They are also very responsive in all our questions and they supported us with everything we need from start to finish including recommendations of moving services, utility services companies which by the way also really did a good job. I can only highly recommend Welocate especially to expats like us. Thank you very much Welocate, we are now enjoying our new house!!! :)
Verified
Great experience overall
We Locate was just the service I was after when I started looking for a new home. They simplified the process and the costs. The team are nice and easy to speak to. They reply quick to emails and happy to jump on the phone. The makelaar match was great. There was only one delay in confirmation of Technical Inspection through one of their partners, but the problem was quickly resolved. Apart from that every step was pretty smooth and helpful. Will recommend to friends.
Verified
I cannot recommend this service enough
I cannot recommend this service enough. They are pricey, but it is worth it to not have to manage five different companies in order to do construction report, housing market report, notary, translator, etc. After just 1 phone call, the whole process started and afterwards it was just communication by e-mail, which I loved.
Verified
Complete service from searching to the last day of the buying process.
Welocate was very helpful since day one with tips for searching for the house and providing all required services, and also some additional services which I could choose to hire or not. This was very helpful.
Verified
A great help for expats needing advice
A great help for expats needing advice and guidance on the Dutch housing market. They made things super easy for me and I now own my first house in NL
Verified
Excellent Support
Welocate provided a professional, transparent and accurate support to our house' s buying in Den Haag. Strongly recommended.