Their customer service is great! Always able to get the parts we need.

Easy order, fast delivery, exact fit... what more could I ask ? Thank You, Fred - Maintenance Manager.

Service and communication was timely.

Fast service. Always have the parts I need. Postage is a little high especially when ordering small parts. Would recommend to a friend.

I had never dealt with Heritage before so I was a little apprehensive to place an order. I called to order a part for an oven. The operator asked if I had model and serial numbers and I replied. She told me the item was in stock and that it would ship out that day and I received it the following afternoon. The oven was a vital piece of equipment that needed to be fixed so that we could continue to feed our patrons. Thank you Heritage. Your customer Service was excellent.

My replacement glass arrived in 1 piece thanks to Heritage and UPS. Well done

Awesome all around

I wan inform that parts were in stock and be ship that day. I received it two weeks later. This is not the first time. I understand when something has to be order and will take time.

Charged 2 motors to my personal credit card, as did not have an account set up yet. Only received 1 motor. I called and Kara re-ordered the 2nd motor. Received 2nd motor 2 days later.

Had no problem with this order..it went very smooth.