Fast Shipping !!!

Very timely delivery of part. Talked to a human and had order placed and paid for in 3 minutes.

This was my first order with Heritage Parts. Needed a replacement cordset for a Robot Coupe immersion blender. They had them in stock and shipped promptly. When received, I noted that the part was incomplete. I contacted them and they sent the missing pieces but someone should have checked before the initial shipment. This cost me about 90 minutes of time, since I had to go back to the customer's site to complete the repair after getting the missing pieces. My other complaint is the high cost of "shipping and handling". $26 to ship a power cord that would have gone for $8.50 in a USPS padded flat rate envelope. I mentioned this to the helpful support rep, but no offer of credit was given, in spite of the aforementioned issue. I doubt I will order again.

Friendly, quick and efficient service - Thank you.

Your firm should partner with Amazon. My only complaint is the $35.00 delivery/shipping fee.

Fast and accurate service.

Great gasket for my BEV Air fridge!

Thank you for your excellent customer service! You didn't have the item i needed in stock, but offered to contact and ship from via the manufacturer. It was the correct item and got to us in a timely manner. Thank you again

Very pleased with service provided. Staff pleasant to work with. Quote requests are submitted quickly and parts ordered are shipped in a very timely manner. Also very competitive pricing.

All went well. The handle arrived quickly. It fit the coffee pot perfectly. Thank you.