Phyllis
27 October 2020, 05:59
- US
Great Service
After much online searching I finally found a part for my coffee urn at Heritage Parts. It arrived very quickly and was just what I needed. I'm very satisfied!
DSinWI
27 October 2020, 03:09
- US
Parts came FAST, great customer service
I ordered several parts for our tankless water heater, and they came within just a couple days. Very FAST! One of the items was missing. I contacted customer service, and they were great. Got the missing part within a couple days. Great experience.
Norman Davis
26 October 2020, 21:53
- US
The right part and it was right on…
The right part and it was right on time. Thanks
Jim Welch
26 October 2020, 19:14
- US
Fast service
Fast service. Always a pleasure to do business with.
West Noble
26 October 2020, 17:09
- US
Valve Stem
We had equipment that is not very new and the rep went beyond just looking at our numbers. She contacted the manufacturer.
customer
26 October 2020, 07:23
- US
They charge me twice for my order
They charge me twice for my order
Sebastian
25 October 2020, 22:56
- GT
Excelent customer service!
Excelent customer service!
Jesus Noguera
25 October 2020, 20:18
- US
Fast and easy
Fast and easy
customer
22 October 2020, 03:01
- US
Eight days turned into eight weeks
I ordered a package of washers on August 24, 2020. Site said 8 days to ship. They arrived on October 18 after shipping on October 15, 52 days later.
Jeremiah
20 October 2020, 23:56
- US
The part was bent and not packaged…
The part was bent and not packaged well. Useable after bending back into correct shape. Shipping was ridiculously over priced. $33 to ship a item that shouldn't have cost more than $10.