ordering process couldn't have been easier and part showed up right on time!

Just what I needed fast and efficient

Always great service from the staff

Easy access to find the part, created an account, purchased the item and had it in my hands within 3 days. Will be doing more business with them.

Whoever cleaned the machine last time it was used, misplaced this part. I was pleasantly surprised how quick we received the part. Thank you

Heritage was the only place I could find replacement parts for my Fujitsu mini-split. While the shipping was a little on the high side, the parts arrived quickly and I was able to DIY a fix that would've cost a lot more if I'd had to hire a climate control company. Very satisfied!

The part arrived on time. However it was delivered to a different recipient in my building despite the shipping address entered when ordered.

They had just the part I needed, and went out of their way to verify with the factory that I was getting the right one. Responsive and accurate. Prompt shipping.

Customer service went out of their way to answer all of my questions and look for any other parts I might need.

Michele Maile is a superstar, dont need to say more.