Ordered a ring unfortunately came slightly damaged. Emailed asked to send photo replacement sent immediately. Excellent customer service

I ordered a bracelet for my husband . Unfortunately, when it arrived the box was empty. However on contacting the company they looked into it and immediately sent me a replacement. Its not often that companies are so thorough and honest. Thank you.

i have asked for a return/ credit since early january and i just keep getting the run around. It can’t be hard to return a bracelet.

Love my ring now it will feel like my dad is always holding my hand

Ring ordered on 12/10/24. 12/23/24 ring still hasn't been delivered. Wrote to company for a refund. They stated USPS had lost package and they already shipped another one. 1/20/25 ring still hasn't been delivered. Wrote to company again for a refund.

I am still awaiting delivery of 3 breathe rings from the 14th December 2024 I have e mailed them 5 times still waiting £70.20 and still not received them,

I ordered 2 rings on the 12th December 2024-but they didnt arrive- I emailed them on the 29th Dec, received an email back reassuring me they must have got lost in the post- I emailed again on the 11th Jan, received another email of reassurance- said must have got lost in the post, another package has been sent out, please allow 5-8 days for delivery- I am still waiting......not happy :( So on the 24th January 2024 @ 6 weeks since I ordered, my rings eventually arrived. At first I was underwhelmed by my rings but I have to say two weeks on I like my ring, my daughters is too big but we are looking into making it smaller. I have to say it was worth the wait- maybe hope rings should say allow 5-8 weeks for delivery not 5- 8 days- then the general public wouldn't get so worried, just saying 😉

My mother purchased the just breathe ring for me fir Christmas. Unfortunately, it was lost in the mail. I contacted customer service and they were very attentive. They mailed out a new ring for me. I recently received it and it is beautiful. Thank you so much for fixing my mom's Christmas and providing wonderful products and service.

Excellent customer service. I needed to have the bracelet I ordered in a smaller size and they were happy to take care of it and when I had a question about when would arrive, it actually arrived the same day. I will use these folks again. The bracelet is well crafted, and my husband loved it. THANK YOU!

Purchased this ring a couple of months ago for myself, it now contains my mums ashes. I do not wear this ring in shower or washing hands etc ( even though it states it’s waterproof). The ring has now turned copper colour on one side, and looks awful. :(