Verified
Got my bike completely put together in…
Got my bike completely put together in a little over a week.
Verified
Have a flat rate delivery charge
Have a flat rate delivery charge. Not have the delivery damaged and or missing parts
Verified
Haven't received our order yet.
Haven't received our order yet.
Verified
Easy and fast
Easy and fast
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Quick and easy process
Quick and easy process
Verified
Slow assembly & delivery
The order sat for 8 days because I didn’t see notification that additional documentation was needed for my credit card. Also, I made a “delivery appointment” as instructed by email- they completely ignored my delivery window and dropped it ifo of the apartment with no one home.
Verified
I ordered the bike online and paid for…
I ordered the bike online and paid for everything including shipping which was not cheap. I then get notified about a week later that the shipping costs I paid were not enough and I had to pay more. When I ordered it I had to put in my zip code so the shipping should have been adjusted at that time instead of a week later when my kid is already expecting it to show up. It was also put together wrong. He rode it for a week and the back tire was wobbling so I brought it to our local atv shop and he said the chain was way too tight and something else was wrong I can not remember for sure what it was, but he said whoever put the bike together did a half ass job.
Verified
When I had an issue Customer service…
When I had an issue Customer service helped me understand and fixed the issue. Everyone has been very helpful.
Verified
what went wrong is you sent an…
what went wrong is you sent an assembled scoter that had damage probably from your assemblage that I have been trying to get resolved and you send items for putting it together. It runs poorly and should have been adjusted prior to shipping. NO floor mat and scratches on scoter.
Verified
Great customer service
Great customer service, super fast delivery. Highly recommend.