Verified
Doors arrived quick and in great…
Doors arrived quick and in great condition to my door.
Verified
Wow bad bad company be careful!!!!!
Wow well the bad reviews are exactly what I'm experiencing via Katherine customer service manager. Incorrect handles received, incorrect colour handles received and missing hinge. X2 doors not fully primed and dented but primed over. Told frosted cover is so I could inspect which you cannot see through. Bad customer service but I'm sure will settle the £840 order in court. She has tried to place all of the above blame on myself like I work in the 3rd party factory..... Joke
Verified
Poor experience
Wrong door delivered and then blamed their third party XL joinery. It may well have been their fault but seeing as I bought the door from Vibrant doors, an apology would have been appreciated. However I have since received an apology, which I accept and the person I immediately spoke to was helpful to be fair.
Verified
Solid Oak 4-Panel Door
Second time using Vibrant doors, and they continue to provide an excellent service ! From the initial chat to confirm specs with customer services, right through to the excellent communication with the delivery driver. Excellent quality and 5-star service.
Verified
I had to cancel my order from Vibrant…
I had to cancel my order from Vibrant Doors and it was dealt with very quickly and efficiently.
Verified
Great value and service.
Great value and service.
Verified
Super easy to order & quick delivery
Super easy to order and very quick delivery
Verified
Great company and product
Great communication regarding delivery, the product is perfect and looks incredible and really robust, great value for money as well, thank you!
Verified
Order was placed in ease and collected…
Order was placed in ease and collected on time
Verified
Absolutely shocking customer service…
Absolutely shocking customer service very rude, ordered doors was told they came with a frame for them to arrive with no frame to now be told I need to pay for a frame when I have proof of them telling me it comes with a frame. Now to be told it’s my fault?! The lady on the phone was extremely rude trying to blame the problem on me