Due to the school run I specifically asked they arrive after 0930 and was told this would be fine. That did not happen as the guy turned up as I was getting ready. This is the reason for not getting 5 stars. However the guy was very accommodating after realising my situation and compromised with me. He did his inspection and agreed to come back when I got back to start the treatment in my home. I was so grateful for that. He treated my home and gave me his professional advice on my next steps. I was very happy with the service he provided me.

Great company! Well communicated and everything was arranged in timely manner. Very efficient and effective! Daniel was very polite, on time , very understanding and professional! Definitely recommend the company !

Most friendly efficient and understanding. Didn't go ahead with treatment but most reassured.

Very helpful and knowledgeable team. Good liaison and booking system. I would recommend Monitor to anyone with a pest problem.

very professional, on time, flexible as we needed to change one date of visit. Knowledgeable and friendly staff, helpful when contacted by phone.

He arrived at time agreed, explained what he was doing and what I needed to do after he left. Rats never returned. Efficient friendly service.

the company rep was very knowledgable and took his time to explain every aspect of the problem and how to deal with it.

Very good friendly and respect

Great communication from start to finish. Reliable and friendly and did the job! Would definitely use again and highly recommend. Thank you

All good, the only thing that was a bit ‘off’ was the dead squirrel in loft smelling g house out, my husband had to remove it and throw it away