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Deborah prendiville

30 March 2023, 23:02

  • GB

I rec’d a gift voucher and registered…

I rec’d a gift voucher and registered on the site to order food. Spent over 30 minutes just trying to find where I needed to insert my voucher code. The voucher directed me to my account & advised me to click on ‘store credits’ which didn’t appear on my account details. Then tried ordering food instead as thought I may be able to add in checkout , it forced me to order on a weekly basis & said I could cancel anytime, checked cancellation policy which was really difficult to do & advised needed to phone to cancel. Then gave up !! Really difficult website to navigate & cancel if only needed one off delivery

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Max Lavan

30 March 2023, 15:54

  • GB

You can't cancel this subscription

I know multiple people who have been unable to cancel their subscription. The company give you no warning that your subscription is continuing, until 48 hours before a delivery, they take your money and deliver some sub standard pasta to your door. They don't offer refunds either. They make it so deliberately hard to cancel your subsciption, which is likely how the company is still running. Disappointing service.

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Hannah Miell

24 March 2023, 04:52

  • GB

Updated review

After an hour and a half of waiting, we phoned to see where our order was. Found out they cancelled our order because of a ‘technical glitch’. We received no communication. And the kitchen was shut at 8.40 when I spoke to customer services so they wouldn’t accept a new order. Very disappointing. ***update*** customer services reached out and explained what had happened, and sent us complimentary pasta kits in compensation. The Fresh Basil Pesto Lasagne was phenomenal, and the Rigatoni with Tomato & Mascarpone was very tasty too. I will definitely order again. Thank you Trudie.

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Laura

18 March 2023, 05:35

  • GB

Absolutely Incredible Food.

Discovered Pasta Evangelists while watching an old episode of Dragons Den. I’m a bit of a pasta enthusiast and I know had I been a dragon I’d have been throwing my money at them. We ordered a couple of meals to try and we were so impressed! Excellent fast service and the food was incredible. More fool you Dragons for turning these guys down! We will for certain be ordering again.

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Josh C

12 March 2023, 03:07

  • GB

No calorie info for take away

Pretty good option for Deliveroo, but no calorie information. Is this not a legal requirement now?

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Janine

10 March 2023, 18:25

  • GB

Amazing food, good service

I've had nothing but good experiences. The food quality is amazing, packaging is lovely and instructions clear. I have had a few times due to mail strikes orders weren't delivered in appropriate time at all but these were handled so well.

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Doug

07 March 2023, 23:45

  • GB

Disgraceful retention of subscription

It is disgraceful that Pasta Evangelists lock customers so deliberately in to a continued subscription. Despite multiple attempts, the only option is 'Pause'. This wilful attempt to block customer exit is plain wrong.

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Joe

07 March 2023, 15:46

  • GB

Enjoyable experience

We did the beginners course which was very enjoyable couple of hours learning to make pasta shapes and drinking Prosecco. The course was simple enough to follow and get to eat what you made at the end of it. (Did I mention the Prosecco?)

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Michael

07 March 2023, 03:24

  • GB

Amazing pasta!

Amazing! Love it! Tastiest pasta I’ve ever had! And soooo easy!!! The tiramisu also is to die for!!

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ACB

06 March 2023, 09:25

  • GB

Never Again .. Awful

I was really excited when I received my box as it looked like the treat I imagined . Unfortunately as I took out the contents I was extremely disappointed.. the sauce packs looked so unappetising and very little texture .. looked like tinned soup ... I ordered :- *Reginette with Beef Shin & Barolo Wine *Sicily's Famous Fennel Sausage Sauce with Rigatoni *Baked Zucchini, Kale & Spinach with Ricotta and Lemon Zest I could not see any meat or sausage in the sauces at all and so bland and very small amount of sauce which made the pasta dish really dry. The baked zucchini was a cheap ready meal looking dish and tasted like a cheap ready meal dish ! The pasta itself was just ok but I have had better fresh pasta from the supermarket . Definitely not not not worth the cost, time or effort! The dishes were not worth the calories either (quite high for the amount of food) and I disposed of all the products .., It was not a good experience at all . You would be better off cooking a nice bolognaise (Ragu) at home like the Italians do as would be more nutritious and a better experience , would be more cost effective and way more satisfying .. never again !