Delayed delivery - Due to ‘backlog’
Ordered medication. Took nearly a week to arrive. Here is the reason: “As you placed your order on Monday night, it coincided with a weekend backlog, which unfortunately prevented us from dispatching it sooner. We understand your frustration and sincerely apologize for any inconvenience this may have caused”. Won’t be using this company again. Better companies to use. (Feb 2025).
Great service
Great service
Hidden subscriptions
Bought 1 medicine and now I'm on a subscription service that I can't find how to cancel
Always good communication and very…
Always good communication and very helpful
Great fast service
Great fast service
Excellent customer service
Excellent customer service. Even provided price match with competitors.
Just an easy way to do things
Just an easy way to do things, trying to talk to my own GP is a pain.
Very responsive and quick delivery.
Very responsive and quick delivery.
Great to have a monthly check-in to…
Great to have a monthly check-in to ascertain that all is going well
20£ have been deducted from my refund…
20£ have been deducted from my refund as administrative fee because I have anxiety and I did not submit a video of myself in front of a mirror, uploaded full ID. Be careful.