Very good experience

I placed my order for extensions on January 7th, and I still haven’t received them. I emailed the Customer Service department a few times to inquire about tracking numbers and when to expect my order, to which they promptly replied that due to a glitch or something with the courier, they had no ETA of when I would receive my extensions. That was two weeks ago, and I still have not received my order, nor is there any information available in the courier’s website. Well, I’ve been waiting now for close to a month, and two days ago, emailed Foxy, requesting a refund as I have no idea when or even if I’m going to get my order. And guess what? Radio silence. I spent a good amount of money on hair that I am doubtful I will ever receive. So to anyone contemplating purchasing from Foxy Hair Extensions, BEWARE. I can’t comment on the quality of the hair, because, again, I never received it.

Fast delivery fantastic product

Bought foxy hair, 5 pks and 3 x pls are faulty, yet customer service are trying to blame the way they where put in. NOTHING TO DO WITH THAT. THEY ARE FAULTY ,and you should either refund or send replacements, shocking customer services, doesn't put the customer first just blames the customer. TOP TIP IN SALES THE CUSTOMER IS ALWAYS RIGHT. You should have better customer service, or learn more about the products you sell.

Was expecting the hair to be much thicker and better quality as a qualified hairdresser

fast delivery and products were amazing quality!

Excellent next day delivery

Sent s picture of my hair for a colour match, quick response and it was recommended I order a test strand, however, I was reluctant to pay £5.99 delivery for a 99p test strand. I took the plunge and ordered the recommended colour and they are amazing! A perfect match!

Good price products in the sale but delivery is a bit expensive, particularly when you pay for next day and it doesn’t arrive until a day later.

Always quick delivery