Great friendly customer service.

Friendly and Knowledgeable customer service reps

Rockwell Group contacted me 13 months ago, they find me and got me into stop paying my creditor Bank of America, after RAM pull $8200 from my Bank account, they have not even contact my creditor I decide to cancel with them, and I ask for a refund and they send only 24% of the money, with they claim to charge me $6000 for their service, they never contact my creditor, I arrange a settlement with my creditor by myself,, Do not give your money to this crooks. trust in Rockwell Group is the worst thing that I have ever done,

I would recommend the Rockwell Legal Group very highly. They are professional,courteous and overall very proficient.

Spoke with Crystal Moye today. She was knowledgeable and very pleasant. Also reassuring to me concerning a recent stressful occurrence that has come up regarding my specific program. I would love it if she were the person I could speak to at all times. But in fairness every representative I've spoken with has been cordial .

Based on my most recent experience, this morning talking to service representative Brooke, I could not be more satisfied! She was attentive, professional and very sweet at same time.

I would like to commend Crystal Moye for taking time to explain the most current offer made to settle one of my accounts. She explained the options clearly, but they were all out of my current financial reach. I think she could hear in my voice the rising concern (panic?) I was feeling when she presented the offers. She reassured me that Rockwell Legal Group would do all that is possible to assist me. She left me feeling more confident in my choice of having Rockwell handle the negotiations.

The wait time is just too long. I understand during this time and age there are millions of people trying to refinance. In this scenario, a few more representatives would be nice. Once I got through, the person I spoke to was very helpful. It's the wait time.

Everytime I call my agent is polite and insightful. They answer all my questions to the best of their ability and have the right department email me and contact me if needed. I am excited to get ready to graduate from this program and thankful for everything Rockwell Legal Group has done for me.

Every dealing I have had had been uprfont and honest and with great customer service. I was leary to enter into such an agreement with a debt consolidation company but my experience throught this past year has been nothing but positive.