user image

Travis Washington

26 November 2021, 22:24

  • US

I still haven’t t received my order yet…

I still haven’t t received my order yet or no reply order#9679.

user image

Lee Alexandre

22 November 2021, 19:31

  • HK

Is a cheater team and a scam website

Is a cheater team and a scam website, remind every one, don't order on this website, wait more than 2 month, service team is always reply with same message by email, after when u contact again no reply e-mail anymore.I can show it order receipt, payment and all the email to prove it not missleading.

user image

kayla

16 November 2021, 22:19

  • US

massive delays

Your asking for a review when I never received my items.

user image

Sara

13 November 2021, 22:49

  • US

Terrible Customer Service

Absolutely poor customer service. I ordered a package in July and it was stated in the item description that the order will ship in 3-4 weeks. It is now November, and I have yet to receive my item. I have had to contact customer service at least 5 times in regards to my order, just to be told that "it's on its way" without any information as to when it will ship. Sometimes, I would email them and not get any response. I have had to fight just to get a tracking link, which has not been updated in over 2 months. I keep being told that my package is delayed, but am not being told when I will receive it. I have requested a refund of my order, and am being denied that. I keep being told my package is on it's way, there are delays, etc. but it has been 4 MONTHS and STILL no update. This was my first ever purchase on Trill and it will definitely be my last.

user image

Gregory Scales

10 November 2021, 05:54

  • US

I’ve had a terrible experience with Trill…

I’ve had a great experience with Trill until my last order. It’s been over two months and I haven’t received my order. I’ve asked for a refund and I have yet to receive a response. Greg Scales

user image

sharonnia jones

09 November 2021, 22:00

  • US

All these reviews is lies and a bunch…

All these reviews is lies and a bunch of bull. This website is a rip off I place an order for some shoes for $176 dollars way back in July I have not received them. I reached out to them through email on multiple attempts asking for updates to the point where I got frustrated and asked for my refund and I have not got a response other then them saying they will get back with me and never did. I DO NOT RECOMMEND ANYONE PURCHASE ANYTHING FROM THIS SITE YOU WILL NOT RECEIVE YOUR ORDER NOR YOUR REFUND. I regret ever trying to purchase something on this website SCAMMERS!!!!!! If I can leave negative stars I would.

user image

Spencer Erwin

07 November 2021, 00:34

  • US

They’ve scammed me out my money won’t…

They’ve scammed me out my money won’t respond or send me multiple orders I’m going to have to file a lawsuit against them and I’m going to.

user image

BeatByBrit Inc.

25 October 2021, 18:50

  • US

No shipping info or tracking #

Ordered my item on September 24th, 2021 & still haven’t received the item or any shipping info Or tracking # as of October 25th, 2021. My order was supposed to be a birthday gift & my original email said shipping was 2-3 weeks. I only got an update on my item when I reached out to them.

user image

Mitchell A.

17 October 2021, 20:22

  • US

So if I could.I would rate zero stars

So if I could.I would rate zero stars. they refuse to refund my money. I’ve order almost 5 6 months ago an it still never arrived. There customer service is terrible they send you the same automated email over an over . I’m still in disbelief that they haven’t gotten back with about my orders that never was delivered or in fact look in to the matter . I’d rather still have my refund back an I wouldn’t ever shop with them ever.. also brought a pair of yeezy they sent the wrong size mind you after it took 2 in a half months to send the shoe website should be removed an shut down period.

user image

Andre Pimienta

14 October 2021, 02:02

  • US

The items and pricing works compared to…

The items and pricing works compared to other retailers. Great job there! I would like to see the turnaround time on shipping shorten a little.