I have multiple orders that I have gotten no tracking for and when it says 2-4weeks to see an update and it has been closer to 2 months. I reached out to the service team and after telling me they would reach out on the shipper and get back to me, they never did. I am wanting to get my items or money back and cancel my subscription at this point.

I have orders I’ve been waiting on for almost 5 months. I reached out to customer service and no answer on the update. They have thousands of dollars of my money and I have nothing to show for it.

I’ve been trying to return something that did not fit and was mislabeled for weeks, I’ve been ignored.

I’m still waiting on a backpack 🎒 I ordered two months ago

It has been 3 months I still haven’t received my order

Been months still haven't received my order!

Everything is good but the shipping takes a minute.

Honestly even 1 star is too good for this “company”. I purchased an item from this scam company and was told it would take 2-3 weeks for shipping after 4 weeks I reached out to them about my order and I got an email saying that they would look into it right away except an entire 2 weeks went by and they never did so I emailed them again and no reply. I then proceed to contact them on Instagram and they never answered me until I start commenting that they were scammers on their posts that’s when someone reached out saying they would have a representative call me about my issue. A whole week goes by and no one calls. They have ignored all my messages and emails. This company should be taken down because they are scammers and don’t actually have the hype items they claim to have.

Professional service by TRILL Marketplace. It was packaged with care in double boxes. Anyone can decode to purchase here again & again.

Everything was amazing. Delivery also faster than compared with others.