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mihaela

15 August 2023, 22:12

  • 1 Review
  • GB

Verified

Thank you Alim 🙏

Alim was amazing and helped me to find the right car. So transparent in given the answer to all my questions It took just One day, just couldn’t believe it, that my finance was approved so quickly Now I have the car that covers all my needs Thank you Alim for all your help, it was great speaking to you

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Noma

09 August 2023, 02:58

  • 2 Reviews
  • GB

Verified

Katrina the ultimate star

Katrina was amazing from beginning to end. I haven't got my car yet due to the distance but Katrina has been amazing, very attentive to my needs. She took the time to understand me and what I like then worked her magic. If I could give 10* I would even when it seemed like we were not getting any where she never gave up. Spent hours on Saturday going through different cars and car dealerships until we found the one. I pick my car on Saturday all thanks to Katrina. She advised me to drive round and she was telling the truth finding an automatic car at the moment is difficult but she did at a reasonable price too. 1 week it took

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Jade

25 July 2023, 19:54

  • 1 Review
  • GB

Verified

I purchased a car with carloans365…

I purchased a car with carloans365 yesterday, the dealership the car was from then later in the evening re-advertised the car for more money. I found it suspicious so decided I no longer wanted the car or the loan. I rang carloan365 this morning first thing saying I no longer want the loan or car. They told me to email the complaints department as it is a “grey area” and they will contact me within 72 hours, I contacted the lender they used and they said as long as carloans365 can send them over the correct form then they will happily chancel the loan today as they can see it was a mistake and is no issue. I was advised to ring the dealership who also in the end said no problem at all they will contact carloans365 also to get this all sorted. I tried to ring back carloans365 as that’s what the lender had asked me to do and they were purposely ignoring my calls. I rang and rang and then I got a second mobile phone and rang off of that at the same time and they instantly picked up. Knew my name and also ended the call by calling me “darling”. It’s not even been 24 hours of the legal cooling off period, the car hasn’t been arranged to be picked up, all they needed to do was send a form to either me or the lender and it can all be resolved but instead I’ve been ignored.

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JDavies

22 July 2023, 00:00

  • 1 Review
  • GB

Verified

What an amazing company!

I had such a great service from everyone I spoke to at carloans 365! They helped me find the perfect car to fit my budget with a zero deposit! I have my car now and I’m so made up with it! 100000% recommend carloans365 to anyone who is looking for a friendly service!

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Paul Barnard

18 July 2023, 18:35

  • 1 Review
  • GB

Verified

The whole service from to finish was A1. Lee was great really friendly and professional. Made the whole experience clean and considered. I recommend their service,and if you get Lee you've had a touch

The whole service

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Kayleigh Wilkinson

17 July 2023, 20:24

  • 1 Review
  • GB

Verified

Spoke to Lee today he was so friendly…

Spoke to Lee today he was so friendly and helped me find a really amazing car for the value. Thank you so much Lee

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Unknown

12 July 2023, 21:00

  • 1 Review
  • GB

Verified

PAINFUL/STRESSFUL/UNHELPFUL

PAINFUL/STRESSFUL/UNHELPFUL - Terrible experience, all good whilst they are selling you something however have been waiting over a month to have confirmation of a cancellation of a policy within the 14 day cooling off period! Been told now that its the dealerships fault. Never even seen the so called car let alone picked it up!!!! DO NOT GO NEAR as also effects your credit rating too so would definitely STAY CLEAR.

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Margaret Fowler

03 July 2023, 19:00

  • 1 Review
  • GB

Verified

Very high pressure selling

Very high pressure selling I was pressured into a car loan Which I could not afford Watch out Bad company!!!

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Charlie G

28 June 2023, 18:37

  • 1 Review
  • GB

Verified

Great team everyone who answered the…

Great team everyone who answered the phone was always happy to help. Alim was dedicated to helping me find the right car for me and my family and made the process smooth and went that extra mile to help with any questions I had.

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Jess

19 June 2023, 16:54

  • 1 Review
  • GB

Verified

365 are incredible! Lee is Fab!

I have very poor credit so I didn’t have much hope in finding a company that could help me, I saw carloans365 on TikTok and thought I’d give it a try I received a call within maybe half an hour and was out through to Lee who can I just say is fabulous! Give him a pay rise! So helpful and absolutely fantastic at the job he got the car I wanted straight away and was just the best! Everyone I spoke with throughout the whole process with 365 were awesome. Thank you so much!!!!!