Verified
I had a guy call Joe who was fantastic…
I had a guy call Joe who was fantastic talked me though every little bit and took time to explain everything, was quick and keep me up to date with every step would recommend to anyone
Verified
Brilliant is an understatement
Brilliant is an understatement. Sian made me feel valued and prioritised all my needs including joining in the search for the car that fitted unique description. Throughout the deal her patience was outstanding.
Verified
Great team
Very helpful team and the most important thing is that they got the job done in less than 24hrs. Will definitely recommend them to everyone.
Verified
Speed was great.
Speed was great. Clear and concise with me every step of the way.
Verified
absolute big mistake avoid
What an absolute big mistake getting a car through carloans 365 and going with their recommendation of dealership where I got vehicle from. Misold me a duff car been without the use of it for over 99 days yes 99 days car totally went caput on me back in July only had car just about 6 months or less. Once sale goes through staff are not bothered they have a very sloppy attitude don't answer calls or when do fob you off n laugh on absolute appalling so much inconvenience and stress caused to me. They haven't a clue about customer care or how to deal with a complaint in a timely manner absolute joke do not use this broker you will regret it just like me. Very poor service from them. I have been beyond patient with them but they are just the pits. Wish I never bothered applying for car.
Verified
Do not go with this company they are…
Do not go with this company they are completely unreliable the sources that they have for cars they do not check I have had a strung out 3 months battle with a car that is unfixable after having it for 5 days and it has broken down and now I am left with other car because unfortunately I am not able to gain any finance. Stay clear of 365 and also stay clear of Marshall motors! They have no compassion they don't care and they don't even consider anyone's situation in this financial crisis. I have been treated unfairly I have been talked down to because I'm a woman and I have been hung up on during phone calls.
Verified
Great experience
Great experience. Dan was really helpful! Ran me through the entire process. Application was approved on a Friday. Loan agreement signed on a Saturday and car was collected on Tuesday. Thank you to Connor and Jade for following up too.
Verified
A year ago they declined loan for me
A year ago they declined loan for me, but my phone is full of messages with offers. So this company like scammers messing around, and in same time say they are the best. Yes i agree, they best scubags. STOP MESSAGING WITH MESSAGES Now looks like they asking PPL to leave them 5 stars review. I have against e-mail and asking me for my info. Listen you have 1 star from me because no possible give less. and stop to attack me. Or i just report to the Police
Verified
By the way my name is not Ross😂
I had blocked this number before but I keep receiving text from you guys saying “congratulations Ross your credit limit may have been increased” etc. But I want know is how and where you guys got my number from? As I have never used you guys before and don’t even own a car…
Verified
Thank you Erin Excellent company
I applied for a hire purshes vehicle. The agent who I was inconstant with named Erin, she is one in a million. Very helpful and appericated my thoughts on some vehicles, she was very joyful with me and guided and stayed communicated every step of the way . Happy to of hone with them