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Toni Widmo

06 September 2024, 23:42

  • GB

No fuss

No fuss. Easy process, very quick. Solar panels and battery installed in less than 6 hours. Engineers and electricians very respectful of house, no mess left behind, permission sought for even the slightest modification to home, all wires sent through walls so completely invisible.

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Alan Cathro

06 September 2024, 22:30

  • GB

I have recently had a battery fitted to…

I have recently had a battery fitted to go with my solar panel system, the battery was fitted by two greener energy electricians,both the workers done an excellent job fitting this heavy duty battery,they also made my fuse box easily accessible for the electricians that are coming to fit my heat pump. These guys were respectful and done an excellent job of cleaning up after themselves. They also got my solid app up and running for me and showed what happens from the inverter around the battery,solar panels & grid. They even phoned me the next day to see if everything was okay. Couldn’t thank them enough.

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Derek Hall

06 September 2024, 22:18

  • GB

Installation of ASHP, Battery and solar

From first contact and the appointment with the Energy surveyor / sales man communication was excellent. I found him easy to deal with and non pushy. I couple of follow up emails and phone calls were no trouble at all for him. The office were very helpful and polite nothing seemed to much trouble. Helping not only with dates installation but also help and advice on applying for the grants available The installation went really smoothly with polite knowledgeable helpful and extremely clean workers. One electrician even came back an hour after leaving as he wasn't happy with some communication with the Growatt system. The system that was installed 4.4kw solar with a 3,6 kw inverter and a 10kw battery plus a 17kw ASHP has now been running faultlessly for 5 weeks. I have no hesitation in recommending Greener Energy Group to my family and friends and have already done so to one friend.

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customer

06 September 2024, 22:04

  • GB

We found Greener Energy through their…

We found Greener Energy through their detailed You Tube videos; contacted them and a surveyor attended our house where clear and accurate modelling of the potential system performance was shown to us. We received a clearly set out quotation detailing all aspects of the system upon which we placed an order. Our installation was more complicated than is often the case as some new pipe work was necessary but the engineers still had the system working within the two days planned. We immediately felt the benefit of the heating and hot water all generated from our PV Panels and ASHP and without burning gas! Some return attendance was necessary to complete pipe lagging which was all done very neatly and with no inconvenience to ourselves. During the early days of system operation I had need to call Greener Energy for advice regarding the system operation; the call was answered quickly and my queries answered immediately a quite exceptional level of service! we are now facing our first winter but entirely with confidence.

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Siobhan Gilmour

06 September 2024, 21:05

  • GB

Greenerenergy are an amazing company

Greenerenergy are an amazing company. Kept us informed all the way through from sales, installation and after sales. Sales Chloe and Debbie were so helpful. Installers engineers were superb. Quick, tidy, efficient, friendly. Delighted with Heat pump and radiators. Actually looking forward to winter in our sustainable home. Thank you so much ! Would recommend Greenerenergy every time. 😊

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Graeme Nimmo

06 September 2024, 20:39

  • GB

Overall very happy with Greener Energy BUT ...

Overall very happy with Greener Energy Group. Our point of sales experience was a bit misleading as our initial quote on Energy production was reduced by 10% after being reviewed by their Insurance company HIES who said some nearby trees would cast a shadow. This was after paying the deposit and some way into the application. And we were told we probably wouldn't need planning permission even though we lived in a conservation area, which we did need to apply for, which gave us a bit of a false start. However communication with the office was great and they were helpful when filling out the HES portal application. The installation was fast and very professional although we had some snags with 2 leaks. However they were caught quickly and GEG were quick to send out a painter and decorator with a dehumidifier. The only down side with communication is that GEG don't have an emergency call out number. So the leak happened on Friday evening and we didn't get a response until Monday after phoning and emailing. Luckily it wasn't a massive leak. Really happy with the products so far. We have an ASHP with Solar panels, battery and inverter and its been toasty warm, just in time for winter! I love looking at the shine phone app and seeing how much solar energy we are producing! The main reason we chose GEG is that they do both solar AND ASHP together and were good at explaining and breaking down the grant application process with HES.

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George McCowan

06 September 2024, 20:32

  • GB

Have used this company for both heat…

Have used this company for both heat pump and solar panels, found to be reliable and efficient, on both occasions. Would highly recommend 👌

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Graeme Cook

06 September 2024, 19:33

  • GB

Second annual service

Recently had our second annual service on heat pump. Was pleased that Martin Lobjoie had been allocated the service as he was extremely helpful last year. Once again the service visit was conducted very professionally. Martin, like all previous GreenerEnergy Engineers, took care to respect my property and carried out the service in a competent and tidy manner. He also took time to ensure my system had all the latest control algorithms and tariff data was up to date re my provider. The house and garden were left in good condition. Martin is an excellent engineer and a great ambassador for Greener Energy.

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Saby S

06 September 2024, 19:14

  • GB

We had excellent service from greener…

We had excellent service from greener energy group with our heat pump installation. Whole process was explained and helped with all the documents towards grants and loan payment. We didn't even need to call to arrange servicing of heat pump, all has been organised by their office and communication was great. 100% recommended 👌

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Stefan Ford

06 September 2024, 12:24

  • GB

Excellent company who talked me through…

Excellent company who talked me through every step through funding to fitting. They fitted my air source heat pump and radiators in no time at all too.