Greener Energy contacted me to remind me it was time for my air source heat pump to get it's annual service, organised in minutes and the engineer arrived on time a couple of day's later and carried out a thorough service. Almost 5 years since they installed my heat pump and over 3 years since they installed solar panels. Great service all round.

From the application process right the way through to installation the greener energy team have been nothing short of fantastic. All customer service teams were very quick to answer any queries or questions and always provided amazing customer service. The installation team that did the fitting, again, cannot be faulted. Very cherry, welcoming people that were eager to make sure everything was being done the way we wanted it and always ran things by us before doing anything to the house. The simplicity of applying for Air Source Heating through GEG is second to none. Everything is all on the one page and you’re not spending ages hunting about for installers as it’s themselves that do it. Cannot recommend enough!

We arranged a survey for battery storage and solar panels, half an hour after the appointment time they called and cancelled. Useless.

Martin out to do service on ASHP. Always pleasant and informative. Help to change times on water heater to correspond with new energy pricing. Showed him I'd noticed radiator coming loose from wall and called it through to office, waiting to hear back. Happy with heating 3 years on.

The engineer, Martin, was very good. He helpfully explained the fault we had reported and carried out a thorough service.

Very efficient and all tasks completed in a short time . Great backup from the finance team and wee bits of resolving minor issues quickly.

Good salesman, office staff were very helpful, installation completed on time after discussion on the work being undertaken, shown how to operate the system with guidance on how it works best, early days and would be best to see operation in colder day, but seems easy to operate and control heat.

Unlike some others, Greener Energy Group were immediately on the job with good initial advice from Munro and office support from Debbie during the application and later claims. It is a big system change that needs confidence and support to achieve in our opinion but all went smoothly apart from one or two minor pipe fitting leaks. These were sorted promptly by the local fitters, Ryan and Bruce, who could not have been more helpful and professional (despite Ryan being new to the job!). We have recommended Greener Enery Group to others.

The process from start to finish went very smoothly on the whole, slight hiccup with battery being damaged when unpacked. The staff from surveying, installation and office staff were helpful and friendly and I was kept informed all through the process. I would be happy to recommend.

Craig was very professional and informed. He explained everything clearly. Interestingly, he noticed that the water in the hot water tank was cold. I had friends visiting me on the day of his service and we'd used up all the hot water. Usefully, he pointed out to me the most efficient way to boost the hot water, and specifically the buttons to push.