Just have Martin here to do our annual safety check brilliant nothing is a bother Been very very happy from the start and that’s nearly three years now There always polite and helpful and tidy

Good service throughout. From the quote through to installation

Having finally secured the funding with huge difficulty, dealing with the energy group was a pleasure. Given the go-ahead, they moved very quickly to get in touch and organise installation. They arrived promptly on the day, a very cheery polite group of lads, and got to work immediately. The panel installation lads were done and dusted in two hours, leaving everything immaculate, and the roof looked fantastic. Shaun and Aidan did a wonderful electrical installation, pleasantly explaining everything as they went, and hoovered and tidied up to finish off the job. Couldn’t heap more praises on the whole experience, and the result is providing huge focus and interest now, especially with such changeable weather.

Company has been extremely helpful, professional and on time with the installation etc. Absolutely a great company to deal with.

First off was the salesman, he gave us the wrong quote, the reason for this was never explained, but it took months before Greener Energy would accept that that was the quote we had signed, therefore that was the only quote we would accept. Of course it was to the detriment of Greener Energy which would explain their reluctance to honour it. Our dealings with the office at Greener Energy were poor. It was always us who phoned them and they always said they would phone back, which they never did! Once our quote was sorted out tho and we got notification that our Government loan was granted, things moved quickly. Our installation from the roofers to the electricians were very good. We are happy with our panels and the app which clearly and easily shows the info we need. Im not sure we would recommend Greener Energy. If your quote is correct and everything very straightforward then maybe, but any sort of issue and they are hopeless.

Sales, support team and trades people were all very knowledgeable and supportive of the whole process, from designing the system, to getting government loan support and the installation.

Experienced and well informed

The men who installed my heat pump and solar panels where all very pleasant, and answered all the questions I asked them.

We had solar panels with battery storage installed by GreenerEnergy and are very pleased with the end product. The installation team were great and Ian, the electrician, deserves special mention for his attention to detail and overall workmanship. He did an excellent job for us. There were a few blips in communication, prior to installation, hence the reason for 4 stars rather than 5. But all went well in the end. We are also loving the app which provides us with a very easy way to see our energy production from the solar panels and the storage level of our battery, as well as our export to and import from the national grid. All looking good so far.

Poor Service Back Up. I had a full heating system installed 2 years ago. With good service. However attempts to have my heat source heat pump serviced yearly are problematical. Last year was difficult but eventually obtained one. This year, I have phoned the service line every day. The automated reply states they are busy but to leave contact details and they will reply. No such luck. I sent an email requesting the service and a phone call. No response. I