Fast, efficient customer service
Phoned to ask questions regarding three wheeled walker and girl couldn't have been more helpful...to the point of calling me back after seeking further info for me. Second call to order item was exactly the same. Fast efficient and extremely helpful staff. On arrival 2 days after purchase item is great.
What a simple way of buying
Very easy to see what I wanted and just as easy to buy and await delivery.
First class service in all departments.
Their products are good quality, their delivery is quick and I found using their website easy . I am sure I will use them again.
Satisfactory and does its Job
The delivery was right on time. And the footstool is comfortable,and prov ides good support where it is required. Thank you very much.
zinger
great service, easy web site found exactly what was needed, speedy delivery.
Just the job!
My father-in-law is registered blind, severely arthritic and walks with a stick, so when it comes to climbing the three steps up to his door he struggles a bit. Well no more! I found the perfect outdoor handrail grip at Ability Superstore which was easy to fit and is just the job. Now he can grip the rail with his right hand and use his stick with his left. Perfect. It was easy to purchase from Ability Superstore and from placing the order to fitting the rail was less than a week (he lives in Lincoln, we're in Brum so we couldn't do it the day it arrived). Great service.
The parcel was ver attractively wrapped.
The turntable was extremely wll packed, By the time Ihad broken into theparcel realised it wasv exactly what I want do. Which was to climb into the car and out of it, Ibielive I have achieved this using this turntable.
Walking helper
The order for a rollator was made to the company and they handled it efficiently and, when I e-mailed them to alter my address, they carried this out immediately. The rollator arrived by Parcel Force in a short time and was well packaged. The only drawback was the lack of good, clear instructions for assembly. These were too scant in my opinion. There was a basket for attachment to the rollator but no instructions whatsoever as how to do it. This was done by trial and error before we got it right. There are two hooks on the front of the rollator but nothing to say what they are for. Considering that these are meant for elderly and disabled people I think it would be kind to make it easier for them to be able to follow, clear, concise instructions along with good diagrams and pictures. Now that the rollator is assembled and in full working order, it is easy to use and the front wheel turns freely for manouevering. It is light yet sturdy and doesn't take up too much room, when leaving it parked by the user's chair. The lid on the basket is handy for putting things on to take to another room, making the user more independent. My husband is very pleased with his new rollator.
HELPFUL AND EFFICIENT SERVICE
NOT SURE WHAT MORE I CAN ADD. CALLING AND ARRANGING A DELIVERY TO SWEDEN WAS PRETTY EASY. STILL WAITING DELIVERY OF GOODS, 3 DAYS QUOTED BUT I'M NOT SURPRISED IT'S NOT ARRIVED YET. HOPEFULLY TOMORROW. NORMALLY AROUND 5 OR 6 WORKING DAYS FROM UK
Excellent service
The package arrived very quickly and the walking stick holders were exactly what I wanted.