Very good service turned up fast ordered on Tuesday delivery following Tuesday excellent due to the covid 19, only could not get an answer when sent email to ask when any idea of delivery,but yes excellent service.

Ordered online using the easy to understand descriptions. Prices and delivery costs were good and the parts arrived slightly quicker than expected. The quality of the parts exactly as described and is very good. Excellent and I will definately use again.

Good product range. I got everything that I wanted to build floating shelves for the kitchen. Packaging could have been better - the pipes were not covered fully and had minor scuffs on delivery.

Really happy with my order was exactly what I ordered and I was kept up to date with the progress of it through email. Delivery was also on the date that was specified which was also good .

Good quality rail and fittings, extremely pleased with the finished job. Forgot two brackets, the staff was very helpful

Fantastic. Order arrived on time but with one error. I made a phone call, received apologies and promised correct item would be sent out ASAP. Item arrived next day. Not bad for a 4 metre pole!! Well done, great customer service.

Excellent service, only a very small order but dealt with very efficiently, arrived promptly. Staff helpful when I phoned for advice.

Update - company has politely responded to this review and I've resent my email so hopefully I'll get a response. Very fast delivery and heavy quality pipe and fittings. However, the company advertises as supplying to make handrails, light fittings etc and this is fine is you're going to paint the pipework. If you want the natural product look then be prepared for cut pipe lengths that are marked by nicks from machine clamps. The other reasons for the drop of 2 stars are that the cut machined pipe lengths were not cleaned before dispatch. They were still covered in machining oil which soaked through the packaging. The delivery guy wasn't impressed in getting oily hands! Also a follow up enquiry email to swap a couple of ready made fittings for 2 others remains unanswered so correspondence is lacking.

Prices, for stainless at least which is what I wanted, are very good. Delivery charge for 6m lengths also very good. But.... firstly, website says you have to ask for a quote for anything over 1m, which I did. Very prompt response in the form of a quote - but not how to convert it into an order. I got no response when I asked how to, so had a play with on-line ordering only to find the "basket" calculated the delivery charge anyway (and it was the same as the quote). So basically a day wasted. Then, after waiting for the order to be confirmed, I asked for the courier name and tracking number so I could make sure I was in - I didn't want £250 worth of stainless dumped in the street..... I never got a reply, it just pure luck I was in the morning it arrived.

Polite customer service but delivery was way too late and messed up the job I ordered the items for. Ordered on the Tuesday for 1-3 days delivery and arrived in 2 parts, one half on the following Wednesday and the other the Thursday. Messed my job up that I ordered it for and got told on 3 occasions I would get a call back on delivery status but got nothing.