I purchased some pipe fittings but they never sent me my items although emailing them on numerous occasions they declined to answer any of my enquires asking why my order had not been supplied and no refund of my money has been received. I reported this business to Trading Standards for failing to supply purchased goods and apparently they have received a large number of complaints for financial malpractice and dire customer service. Please be warned that if you are contemplating purchasing pipes or fittings to avoid this company as you run substantial risk of losing your money and time in attempting to sort the issue out afterwards and stick with Amazon or Ebay where you enjoy protection from untrustworthy suppliers.

I ordered some pipes from Pipe Dream Fittings but when they arrived they were unusable! The threads had been cut so badly that they wouldn’t screw into the opposing fittings, I contacted the company and sent them pictures and they agreed that they were in their words Not up to standard, and they would send me replacements. When the replacements arrived they were just as bad! So I asked for a refund as they were unusable, I was told to return all the pipes and they would refund me. I did but received no refund. I emailed again and again and got no reply. Luckily I paid for the pipes via PayPal and after opening a case with PayPal they got me my money back. Terrible products, Abysmal service, Avoid at all costs!

Great customer service and products

Had a few delivery issues with DX but stewart sorted and got a new set of shelves sent out to me. Shelves are really good quality.

Perhaps a little unusual but certainly contemporary and very stylish, these products are excellent additions to home furnishing. The shelving units I purchased are super quality and were also dispatched with care and super quick. I'll certainly be taking a look at other items in due course and am very pleased with my choice and the outstanding service.

Error on my part re my first order, PDF where excellent in their service which meant I had what I initially wanted within a few days

Requested a made to measure towel rail to use for tea towels .I am delighted with the service I received from the initial request to the prompt delivery. My towel rail is exactly as I’d required it’s perfect

Top quality product & very good value for money Definitely recommend

Couldn't have been more helpful. Stewart made me a shelf unit to my specifications to fit in a particular location. Great service and communication from start to finish. Excellent quality and service and very good value too. Arrived fantastically packaged and looks great. Great job Stewart. Can not recommend highly enough.

Needed a small and strong, grey powder-coated, industrial-type bar footrail. Described what I wanted and Pipedream delivered exactly.