Slow service and slow delivery and slow to answer questions. They need a phone line so people can call in with a quick question instead of waiting for days for an email.

I like the Jump 1800. Just got the 400W solar panel so I plan on testing it out this weekend.

Working very well .like the design. Was very well packaged and received fast service hope to be a return. Customer.

Worse company I've dealt with. Order 2200 Power Bank,received and had problems plugging multiple devices in, they don't fit UK plugs. Was informed its my plugs that were the issue!. Contacted, appalling customer service, very bad English grammar, and in some replies just rude. I requested a refund, they refused as outside 30 days, even though it's a manufacturing defect. The device is very loud, on charging and discharging, I have other power stations alot quieter. In all, it was a bad purchase and poor customer service/experience. I'd never use them again and definitely wouldn't recommend this company at all. They deserve 0 stars. Update: After receiving this reply, there is some suggestion I purchased from alternative company, this is not true and purchased directly from their manufacturers website, email and receipt to proof it. It would have been nice for them to rectify this issue, but again this reply just cements the fact they have no idea on customer experience. Still not resolved my problem. Asking the the customer to return the item at their cost and not confirming the refund amount is not acceptable.

I had a great experience with customer service.

Super fast shipping! The jump 1800 works perfectly. Nice rig.

I haven't received any information on my delivery date. I ordered on 8/15/24.

Took it camping for 5 days and it powered and it charged everyone's electronics. Also, was used to boil water every morning with our electric kettle. Very impressed with this product and the price!

does as advertised. no problems

The best experience I’ve had online. I bought the Flashspeed 1500 Power Station, it arrived within 3 days in my front door. Very fast shipping and very informative, they let me know once it shipped with tracking number. I would totally recommend.