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Doreen Buczkowski

07 August 2024, 16:16

  • US

Excellent service and experience!

Excellent customer service! I had questions regarding my order prior to the delivery and this seller is extremely attentive. Answered my questions very quickly and provided greatly appreciated information regarding the equipment. I will 100% use this company again and highly recommend them to anyone looking at their products!

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Raju Porandla

07 August 2024, 14:25

  • US

Jump 1800 ----Worked perfectly as advertised…

Made a last minute purchase for my off the grid camping trip. As advertised, it was perfect for our trip. It worked totally fine we were able to use so many gadgets, Flash lights and a portable car refrigerator and for many other devices. I would definitely recommend this product to my friends and family members

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customer

06 August 2024, 06:29

  • US

They delivered my power station within…

They delivered my power station within a week. I’m have it charged and ready to go. I could have used it during Beryl. I haven’t used it yet, but expect that will change soon. It appears to be a sturdy power station. I feel confident it will perform when needed, The pricing was better than Amazon

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Donald Paul

06 August 2024, 01:10

  • US

Bad customer support

Ask twice over two phone calls to cancel an order and to get a refund and it never happened.

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John B.

04 August 2024, 13:08

  • US

Slow customer support

I received a power station about three weeks ago and it failed on the initial charge. It took 10 days for them to allow me to send the defective unit back. Now we are still waiting for a unit to use almost a month after they took my money.

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Michael Taylor

02 August 2024, 23:31

  • US

Over all good experience.

Over all good experience.

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Douglas Parker

01 August 2024, 08:42

  • US

Looks like a great product

Looks like a great product. I have played with it at home (no hard field test yet) but it has done more than I expected. My only complaint is I sent two emails to the support group for VTOMAN with a couple questions and have gotten no response. So not sure how well the warranty will hold up if I need it. Looks like a great addition to our dry camping (and maybe home power outages) adventures.

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Моцний Микола

31 July 2024, 16:16

  • UA

Communication with seller was rather good

Paid for 2 stations Jump 2200 in July, received in September. The seller apologized for the delay and sent me an additional bag, a booster and 60 euros. It's great, everything is legal and very responsible, I recommend cooperation.

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SL

31 July 2024, 15:45

  • US

The box was received damaged

The box was received damaged. And the package did not include the jumper cable. Disappointed.

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James Ruppenthal

31 July 2024, 08:35

  • US

Nice

Works as it should so far I look forward to traveling with it.