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Billy Summers

28 July 2024, 12:01

  • GB

Vtoman 2200 jump

Just bought a Vtoman 2200 jump with a 220w solar panel. It was fine for the first few days We tried the solar panel in the garden for the first time, and it was charging ok. It got up to 180w in moderate Sun. After about an hour we noticed there was no charge going in! Took the main unit back inside, tried the mains charger and even though the display was working we had no charge going in. Disconnected the unit from the mains and there was no output or display There was 70% charge in at the time but no output! On either ac or dc A Catastrophic failure. Emailed Vtoman 3 days ago and still not had a reply! Not filled with confidence regarding returns procedure Billy

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Pt

25 July 2024, 13:13

  • US

Highly recommend vtoman

I have been building a home with no accessible power,the vtoman is a excellent power source for charging my tools,phone and any of my power needs,holds a great charge, all and all a excellent product!! I highly recomend!!

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Aklimar

25 July 2024, 04:50

  • US

Solar Panel Killed the Generator

I purchased a Jump 1800 generator with 400W solar panels. The generator worked as expected at first. Then I attempted to charge it with the solar panels. After approx. 1 hour, the generator stopped charging and would no longer power on. I returned it and got a replacement. THE EXACT SAME THING HAPPENED on the replacement generator. 1 hour of solar panel charging killed the generator. Sent everything back for a full refund. Had to pay shipping on the solar panel as they would only pay shipping for the generator. NOTE: Customer service response was slow. Couple of days before they would respond to each message. The whole experience took about 6 weeks to resolve.

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David Hanna

23 July 2024, 23:25

  • US

I just purchased our third VTOMAN unit

I just purchased our third VTOMAN unit. I am a retired electrical engineer living green, off-grid in sunny Okanogan. This unit went to replace an Ecoflow unit that did not live up to the hype. Solid and dependable may not be sexy, but, my wife will tell you, performance and dependability is what it's all about.

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PJS

23 July 2024, 04:44

  • US

Worst experience ever buying online

Worst experience ever buying online. Sent confirmation for wrong item. No answers phone, email go days without response. Won’t cancel an item before it’s shipped. Stay away from them. I don’t even know if the product is any good since I want to send it back since I cancelled multiple times.

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Graham

22 July 2024, 16:57

  • GB

FINAL UPDATE - TOOK A WHILE BUT WE GOT THERE...ALMOST

OK so I FINALLY received the outstanding* refund after much ado and many threats - the company finally released the money a couple of weeks after receiving the returned (unwanted) item which they sent to me in error. If you're wondering about the asterisk, the refund didn't cover the trolley which should have been free of charge and which they didn't send, so I'm actually £49.00 out of pocket, but I can't be bothered to pursue this matter......maybe that's part of Vtoman's business plan - genius!

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David Napier

22 July 2024, 16:27

  • US

The bag is too big for the box which is…

The bag is too big for the box which is disappointing.

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Bernd Meyer

22 July 2024, 15:52

  • DE

Ich kann nur allen anderen bestätigen

Ich kann nur allen anderen bestätigen, das von vtoman absolut keine Antwort kommt😡. Seit Tagen versuche ich raus zubekommen, weshalb das zweit Paket nicht an GLS übergeben wird. Auf keine Nachfrage eine Antwort. Bis jetzt auch keine vernünftige Rechnung mit Garantie Angaben bekommen, obwohl ich schon vor einer Woche bezahlt habe. Werde nur mit weiteren Angeboten bombardiert

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Oxford

20 July 2024, 20:28

  • US

I LOVE THEM!

I LOVE THEM!! I HAVE 3 600 and 1 1500 RUNS OUR WHOLE ISLAND INCLUDING THE WATER PUMP!!! They charge fast ( have 2 100 w FANTIK SOLAR PANELS)

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Jacques A

20 July 2024, 11:36

  • US

Awesome system and planning adding a…

Awesome system and planning adding a second generator. This is a must have generator for everyone at home or for traveling outdoors.