Ordered a Vtoman 1500 and solar panel thru Amazon. Unit delivered but no Solar panel. Vtoman said panel will follow never received it. Amazon no say I have to return to Vtoman at my expense and claim a refund. AVOID VTOMAN AND AMAZON.

Update.. Still no response to my emails, still no refund, still fake promises from ‘vivi’ on here.. still more negative reviews being left everyday, what a shambles.

The X7 seems ok but the online purchasing is impossible. The tracking links don't work, and when trying to purchase accessory VTOMAN DC 5.5 x 2.1mm Car Charger Power Supply Cord, the website says they can't ship to my address although I have received 2- X7 inflator/starters at this address in the last week. The toll free number disconnects after 2 minutes on hold 5 times already and when they do answer they can't check on a simple order status. As of yesterday 77/13/24 the 888# disconnects immediately and doesn't even put you on hold 2 minutes. When I expressed frustration their AI blocked my comment. CCP at work?

I ordered on 1/7/24 by uk web site. now its 12th. Still no response from vtoman. I have emailed everyday. I need it ASAP. As going away. £1300 it cost, I want my money back now. The order says unfulfilled. And all they will say is email them for a refund. Very fast to take my money but not to give it back. Don't waste your money.

Made the purchase on the information that would be available in 2 to 5 working days and have not hand any information back. I would just like a refund as it was brought as needed now not in 6 to 8 weeks or when ever you a actually have it in stock. That's nothing more then fraudulent misrepresentation knowing you cannot meet them time lines

Please do not buy from this company. I bought the VTOMAN Jump 2200 from their website and it lasted one day. I fully charged it, ran a dehumidifier in my Motorhome for 18 hours, I thought good enough but then tried to charge it again and nothing! The power bank actually just stopped functioning all together. Then I tried contacting their support and they sent me (next day) a link to a Facebook group! I created a dispute in Paypal. VTOMAN support then contacted to say that if I close the dispute they will refund but that is against Paypal's terms and indicates a fraudulent company. This has been going on for nearly 3 weeks and I still don't have a refund from VTOMAN. The Fraud and Cyber Crimes unit is also involved. Do not buy from this company!!

I ordered a jump starter (VTOMAN 7). It was shipped and delivered and per the post office it was noted as a zip code that is not mine, thus was delivered to another address. VTOMAN never sent me the replacement unit nor did they acknowledge their mistake. Be careful when ordering - they do not insure nor will they take ownership of their mistakes. What also saddens me is that I bought a VTOMAN 5 before this and it was such a good product. However I think the logistics, as stated in the reply, need to be worked on. I’m still without a VTOMAN. VTOMAN make your mistake correct.

Ordered the flash speed 1000 with a solar panel had the unit delivered but still no solar panel contacted them but no reply from them yet cost £699

on 2/7/2024 I purchased a product via you UK website. I was advised it would be delivered with 2-5 working days. I have yet to recieve delivery confirmation regarding this product and I have already paid £599. Reading through the reviews online it looks like you don't have stock??? I have put a query through via the contact support email on your website but had no response. Please advise me ASAP what is going on because this is not acceptable

Really good company about getting back on questions. Fast and east to talk to within 24 hours. Very glad with there service