Chris handled my request professionally and made it clear when I and was not being recorded. The company has clearly learned from alleged mistakes in the past and shows genuine interest in providing a securer service for its customers. He was exceptionally patient as I searched for my card and was a pleasure to speak to

When submitting my data to Rent4sure as part of the referencing for a tenancy, I explicitly opted out of receiving marketing for broadband or home insurance. I received a phone call from someone acting as a Rent4sure agent a few days later - again, I requested NO contact about broadband and home insurance, and did not consent to my data being sold to third parties. Nevertheless, this morning I have started receiving spam emails and texts from third-party businesses I don't know, complete with Rent4sure co-branding. This is completely contrary to my wishes and, as it includes sharing data with a third party, I would argue is also a breach of GDPR. I wouldn't trust this company as far as I could throw them.

Yes yes man like Tyrese set me up and he was bless. Gave me a smile and all that. Blessings to him and his people! Team Virgin thank you. Have a beautiful day!

Very quick processing of references, and excellent service when discussing the broadband installation. Chris was very professional and clear.

Having to use rent4sure to reference me was mandatory. However, I have asked for additional services to help moving into my first home easier. Rob was very helpful and informative and has allowed me to move into my house with internet pretty much instantly. I am very happy with the service so far and look forward to seeing what they have to offer with my bills!

As a Letting Agent we look to work with responsible companies to ensure the smooth running of our business and reputation. The service received from Matt has been not only professional but he has taken the time to understand the needs of our business and has kept in regular contact with us to make sure everything is running efficiently. Any questions we have had have been answered quickly. I have full faith in this company and and I am really pleased to have Matt as my point of contact.

Great service, with friendly and helpful staff - thanks again!!

Excellent service, really helpful

Rob made our day. It was so nice to speak to someone so professional and more important knowledgeable. He talked us through the options and now we cannot wait to move as his new package will be saving us just over £100 per month from our previous suppliers. I am so pleased I ticked the Rent4sure box for this option. Many thanks Rob

I am pleased to act as Guarantor for a relative. However the email from Rent4sure was unsolicited, couched in terms that made me suspect a scam and labelled 'urgent'. I checked with the Letting Agent before reluctantly filling in the online form. I would not do so again, too many questions! I am acting as Guarantor not taking out a mortgage. Why ask for my bank details? I refused them, Rent4sure have no business having them. The email said that submission of information to them was 'mandatory', really? No Statute quoted. I found the veiled threats distasteful, 'Any delays could jeopardise the potential move.' The only 'urgency' is their self imposed timescale. This is the sort of language used by companies chasing parking charges. Is this how they deal with tenants? I suspect that Rent4sure are in the 'volume game', push as many checks through as possible. Little thought for customer service and quality? Their services may be rated by Letting Agents but they are not user friendly when it comes to Guarantors. An email request for a copy of my online submission has been ignored. An unwelcome intervention by a third party in what should be a straightforward transaction. I have agreed with the Letting Agents that any future contact will be directly with them.