Customer service is outstanding. I had ordered a product that was discontinued by the manufacturer. Melody at HealthCentralUSA responded to my inquiry in less than 2 hours concerning the status of my order and made a full refund.

Sent an order and weeks later, no product, no communication, nothing.

I did not cancel my order or requested a refund please process my order thank you

Well I ordered toothpaste from you on 2/3/2024 and was charged $27.82 It has not arrived. When I tried to find out where it was, (No phone number listed would get me to a person)I used the chat, then I was told that I would have to pay $5.00 to get further assistance. That is outrageous. You do not provide me with the product I purchased and then want to charge me to find out where it is. Watch out what you order from this company.

I am so sorry to hear that, but thank you for the refund! I sure hope that this product comes back --- it is a wonderful product and I have been taking it for over nine years.

Thank you so much for your Super Quality Customer Service and fast response. I hate that I had to cancel my order for the eye drops they are a very good product that worked for me. I was told the eye drops were taken off the market for now, any information about when they will be back in circulation would be greatly appreciated and again thank you for a fantastic product.

My order of 125.30 hasn't come, it's been 26 days and I haven't heard a word from HealthCentralUSA.com - not looking good for this company or me getting my product. Health Central charge my credit card with no problem but guess they're not up for sending what I ordered. Looks like there are many others out there complaining of the same thing with these guys. ..... Seems there's something very rotten here, time to get some help.

I had placed an order on January 6th 2024, except order confirmation, there was no communication for up to one month. I suspected it as a fraud or theft, so I followed up on shipment status on February 2nd 2024. Agent Proxy Ms. Tracy via re-amazeme.com responded on 3rd Feb and refunded, which is awesome. But seems like a fancy HealthCentralUSA website, with a dysfunctional organization behind the scene. They maybe careless and take advantage of ignorance. If I had not followed up, they wouldn't cared to refund. Seems group of disintegrated small unprofessional businesses working together. I lost ordering time, follow-up time, waiting time of one month, with no outcome.

I ordered something that turned to be out of stock because of manufacturer issues. I hadn't heard anything after the initial email confirming my order, so I eventually wrote customer service on a Saturday night. I didn't expect to hear anything back until Monday at least, but I received an email (and refund) within about an hour! It's so hard to find good customer service these days that I like to call it out when I receive it. This was GREAT customer service!

Consistant great customer service. I always have someone follow up with my inquires. Quality products at a competitive price