See my June 22, 2023 review and Health Central USA’s feckless response. In response to their gaslighting response: * they claim I placed my order incorrectly and put “no state” and selected local delivery. I saw no other option and assumed that option was mistake. (I have never heard of online stores offering local delivery, and if one does, why on earth would it take 2-4 weeks? Also, I entered my state for the address so they knew my state. *They don’t have a number that customers can call. They should. Period. *They assert they replied to my inquiry within hours. But they ignored my first inquiry a couple weeks earlier. *They say the item is out of stock. But I had to ask before they told me. The order sat for about three weeks before they told me and they told me only after I asked. * Just now, I started to place another order, to see what would happen. I was ordering one item at $14, and here are the shipping options it gave me.- -Local Delivery (14-28 Days) Dallas (Can Ship up to 999 pounds) $4.98 -No-Rush Shipping (14-28 Business Days) (Can Ship up to 999 pounds) $29.98 -Expedited Shipping (1-5 Business Days) + Rapid Dispatch + Shipping Insurance + Product Insurance. Can Ship up to 999 pounds) $39.98 -Expedited Shipping (1-2 Business Days) + Rapid Dispatch + Shipping Insurance + Product Insurance. (Can Ship up to 999 pounds) $44.98 When I increased the quantity to total over $100 another option appeared: *Free No-Rush Shipping (14- 28 Business Days) (Can Ship up to 999 pounds) Free SO, if your order is under $100, your cheapest shipping option is 29.98. Nice…

I ordered body lotion on June 21st, 2023, and have not received, any confirmation number, no notifications, and definitely no product. So I’m pretty sure this company is a SCAM, and it seems to me they owe alot of folks their money back. I’m turning this company in to the BBB… and I’m going to find out these scammers, and they’re going to reimburse me, my money back. I don’t want their lotion, their complete liars, and scams, to bad, what a shame you have to lie and scam people, I’ll be praying God helps everyone of us out, and abolishes this company. And all the 5 star comments are fake…

I received a prompt, clear, helpful, and friendly response.

Thank you Tracy! ❤️

I placed a order on June 21,2023 order#104296. I have not gotten a email about the products being shipped, but my credit card was charged and this company has got paid. I've tried to email twice and I got a return email that it did not exist. I can't find a phone number. My shipping address was correct on the confirmed email about my order. I've checked my spam folder everyday and my mail. VERY BAD COMPANY

I had a challenging problem (my fault through a misunderstanding) and you solved it perfectly and timely.

Tracy responded promptly with answers to my inquiry. Gave me details and explanations.

Excellent customer service from Tracy! I reached out regarding an order that I placed that seemed to be delayed in shipping and Tracy got back to me within minutes to resolve the issue. Tracy went above and beyond and I would 100% order again based on the excellent resolution and her prompt, courteous and understanding support.

Agent quickly resolved my issue in a very professional way.

Product was discontinued and I received a full refund!