TERRIBLE, UNPROFESSIONAL, ONLY INTERESTED IN GRABBING CALL OUT FEE. We have never had a problem with anyone we have called for a job but this company engineers come and then don’t touch a thing to make an evaluation We had a gas leak they came and said you need new pipe work and quoted almost £3000 and all this without checking for a leak properly behind cooker or underneath the boiler…SHAMEFUL.Charged us £144 for just showing up. When I tried to complain operators were rude and not interested. We then called British Gas and they said leak was behind the cooker and fixed it in 10 mins and saved us from being robbed by this horrible company.

In an emergency I called the company and they were on site in around 1.5 hours. The plumber, Lorenzo, was very polite, friendly and helpful, exactly what you need in a crisis. He then completed the job and gave me some tips on how to prevent frosting of the pipes when the winter comes again. The admin side was great too, got the booking, contract and payment instructions by email. It was all done and dusted in a matter of seconds. I could not recommend this company highly enough. Well pleased

Very quick to respond with a plumber callout and on site within the hour. The plumber himself was very friendly, had the spare part in his van and had finished the repair job in double quick time. Sometimes it's worth paying a bit extra for peace of mind and a prompt service. Quite relieved not to spend a worrisome weekend.

Terrible terrible company - do not use them. Wish I has read Trust Pilot reviews before engaging them. They charged 120GBP call out which was said to include attempt at unblocking drain. No attempt was made. They quoted 650GBP to unblock a drain which i said was excessive - they immediately dropped to 595GBP. They completely misrepresented the complexity of the job advising it was complex. But in reality they were done within 45mins. I actually paid a drainage guy a rate which was twice that of NHS brain surgeon or 4 x rate of dentist. They used high pressure tactics with a call centre pressing you to agree to pay before starting the job and asking for bank transfer and would not accept credit card as advertised. They even asked if I would pay 595GBP in cash to the engineer on the door step. Totally regret being strong armed into agreeing to this service. I have made a complaint to Trading Standards and I would urge others to do the same.

Steer clear of this company, I wish I had checked Trust pilot first as there are lots of others saying the same as me!! I have never written a review (good or bad) before but I feel ripped off! Quoted £120+vat to come out on a Sunday to look at a leak from a downstairs toilet. This cost was for an investigation and any small repairs. The plumber explained that a valve was leaking and would need replacing. The main office then called to say to replace the valve would be £450! I asked about the £120 I had already paid and they said this wasn't included in that price. I said I would not pay this much and they immediately dropped the cost to £295, which I also refused. The plumber, who was lovely, explained that he was not allowed to leave until I had paid the initial £120 +vat, which I reluctantly did. This company is a rip off!! Please don't use them!!

Arrived within 2 hours and was extremely efficient. Worked to a very high standard and made sure that everything was operating as normal before he left. Cleaned up and no mess was left. Great job would use again!

EXCELLENT SERVICE Plumbing engineer arrived within 2hrs (As specified). Assessed the job (A leak on the water mains coming into the house). Explained to me what he was going to do and gave me a price. He worked hard. Was a very polite and likeable chap and completed the repair within 30 mins. All in all, I highly recommend this service should the need arise for you. Outstanding Customer Service and follow up to make sure everything was ok as well! *****

Rang PM247 in a panic as my elderly neighbour had a leak in his kitchen. They dealt with my issue efficiently and quickly. The plumber, Cameron, was there in under two hours. Really impressed and would use them again.

pm247 attended my house on the day a large leak was found in my downstairs cloakroom causing flooding. The plumber Andre was great, explained exactly what the issue was and what to look our for in my 4 other bathrooms (which he took the time to check). Really quick service and he even cleaned up after the job was done so all I needed to do was wash the towels. Fab and quick service!

I had to get an emergency call out to sort a leak coming from my upstairs toilet into my downstairs toilet and i didn't want to muck it up any more because its an awkward shroud toilet, they managed to get a plumber (harry) out in an hour or so and he did a great job of finding the problem, fixing it and getting my unit back on the wall and re-sealed. would recommend their service!