Great product
Product was true to description and good quality. We ordered on a weekend and received it on Tuesday afternoon. Delivery man carried all items up staircase and left in my dining room which was great.
Excellent customer service
I live in Calif and found their 72 inch double sink vanity on eBay! I was extremely skeptical about shelling out $1000 for a vanity that I couldn't see and touch before pulling the trigger! I found a similar warehouse on the west coast selling very similar vanities at twice the price! I liked the product! My second concern was having such an item shipped across the beautiful USA without damage! Customer service spells it out very clearly to thoroughly inspect the vanity prior to accepting shipment! I made the purchase and the vanity was shipped very quickly. The vanity was packed extremely well, however, one door and two drawers were dinged during the transportation process! I took pictures with my iPad and noted the dings on each area! Without hesitation customer service advised me that the replacement items would be securely wrapped and shipped to my address at no additional charge! A week later I received the undamaged replacement parts which were triple wrapped in bubble sheets and boxed in styrofoam! I couldn't be more pleased with the purchase, the process and the product. I spent $25K to remodel a bathroom and this vanity was the cherry on top! I highly recommend this company as they stand behind their service and product 100%!!!!!!!!!
For the price the material/workmanship was a bit disappointing
Overall the vanity and countertop were of good quality. However due to the fact the stone countertop did not quite fit onto the vanity by about an 1/8" inch we needed take apart the riser and slightly cut them down so the countertop fit. I find this a bit unacceptable when ordering material designed to be fit together. As for the vanity, while of good quality I was a bit disappointed the side drawers are only very short drawers. Seems like a waste of usuable space and the drawers should be full drawers. Service was quite good and my questions were always answered efficiently. Regards, Keith von Glahn
very satisfied
Everything as promised. Will use them again
Bad shipping !!
Bad shipping, was supposed to received my vanity today, but they didn't send my furniture so it didn't arrived, now I have to wait again for them to resend my vanity this time hoping it comes.. Upset!
Turn around for shipping
I do like the options of certain brands being "readily available to ship" however, I would say that for an order to be placed on 12/17 and not leave before, 12/23, this was slightly disappointing. I have not received the product yet (which I completely understand due to the holidays) so I cannot rate the actual vanities until they arrive and compare the in person vs. the website, so I will have to get back to all.
Vanity
Beautiful finish and quality.
sink
Absolutely beautiful sink. Perfect delivery!!!
Outstanding Quality & Service
The quantity, quality, and price of the products in the showroom was outstanding, and the staff, specifically Sedan, was professional, knowledgeable and accommodating to my needs. Their delivery scheduling was also excellent and the delivery/truck driver could not have been better. I will be using the Home Design Outlet Center in the future and have already recommended friends and acquaintances.
Double vanity
The absolute worst experience I've had dealing with any company the unit has come down twice and it been delaying my progress currently waiting for the third unit to arrive. They keep blaming the shipping company and give me the runaround