Mixed feelings
The product is good, but the sizing was off. Had to go through the hassle of returning it. Customer service was helpful, though.
I ordered a jersey as a Christmas gift
I ordered a jersey as a Christmas gift, and I was panicking when it looked like it wouldn’t arrive in time. The initial response from customer service took longer than I’d hoped, but when Adam got involved, everything changed. He was so helpful and reassured me they’d do everything to get it to me before Christmas—and they did! After the holiday, I realized the jersey didn’t fit quite right, but Adam handled the exchange process like a pro. It was super easy, and I only had to cover the shipping cost. The replacement arrived quickly and fits perfectly. Adam truly made the whole experience seamless. A big thank you for going the extra mile!
They care about their customers
Honestly, I had my doubts after my order got delayed. It wasn’t the easiest process, and communication felt slow at first. But out of nowhere, I got an email from Barak, the founder. He personally apologized and even refunded my shipping fee without me asking. That’s the kind of thing you don’t see often. The jersey itself? Top-notch. I’ll give them credit for owning up to their mistakes and doing what they could to fix it.
Not a great service ......
Ordered 3rd January with no updates to date. No status on tracking number provided. Have tried contacting them multiple times with no replies. Today I received one item of the three I ordered and its 2 sizes too big and a totally different player to what I ordered. Wont be ordering from these guys again sadly.
They made it right!
I ordered a Christmas present on December 7,2024 and it is Jan 21, 2025 and my order has not yet arrived. However, the CEO reached out to me via email and went above and beyond to make things right. He sincerely apologized for the delay and miscommunication throughout my process and guaranteed delivery of my product next day! Even though it took a long time to get my product the CEO reaching out to me made all the difference in the world! I would order from them again because of the excellent customer service!
Great experience
The jersey came quick and it’s even better than i expected. customer service was super helpful too.
Christmas Vacation Jersey…
We ordered the Christmas vacation jersey. Received it fast and the quality was great. Customer service was top notch!
I order my product December 17
I order my product December 17. Yes they could probably work a little bit better on communicating better but I finally did get my product and I was very happy with it and so is my grandson. Thank you again for coming through and making my grandson smile the product is very well so happy with that as well.
Amazing
the griswold jersey is unreal. wore it to a party and everyone kept asking where i got it.
They earned this review
I don’t usually leave reviews, but after getting my soccer jersey, i had to. fits perfectly, feels premium. they nailed it.