An uncompleted solar panel installation
All the staff were friendly and helpful. Had solar panels been positioned on the garage, originally suggested by the client, the installation would have cost much less, producing a more efficient final system. Lmfcs produced drawings locating panels on an unsuitable roof, this design was then changed. Lmfcs central organisational skills require a great deal of improvement. Appointments were continually delayed, missed, and cancelled at the last minute. Several solar panels were positioned proud leaving an exposed edge. Location bars carrying the panels were not trimmed along the edge of each panel, producing an untidy roof appearance. Nearly two months later we are still awaiting an information pack, which apparently includes a certificate number needed to register for export of electricity. One smoke alarm began intermittently beeping the day after it was fitted. This beeping occasionally stops, sometimes for as long as a day then begins again, suggesting this is a faulty device. This was reported but no action has been taken.
Very pleased with the service so far
Very pleased with the service so far scaffold erected very quickly and solar panels fitted a couple of days earlier than expect, but was called by the fitters to ask if it convenient and we were more than happy to accept. Solar panels were very quickly fitted, no more than a couple of hours. Not had electrician wire them up yet but I have been reassured I will have a call this week. All in all so far so good 😊
Installation good Follow up support non existent
The actual installation was good BUT there is NO SUPPORT in ensuring that your energy supplier pays you for the energy your panels produce Hours of paperwork and no support from anyone Eventually EDF say we are registered for being paid for the energy produced but to date we have received NOTHING So far it has been an expensive exercise resulting in NO RETURNS
Really professional job neat and…
Really professional job neat and informative.
Highly professional work
Highly professional work delivered by a very professional team. Thank you
Very grateful for my solar panels but very poor organisation and communication from LMF
I am so grateful for my solar panels and heat pump,however it was quite a slog to get there! The organisation was lretty poor. I never knew when an installer was going to turn up, they just turned up. Luckily I was normally home. There was fault with the heat pump which took at of visits to get sorted. I have no idea how to work my heat pump as the last installer was in a rush and said I didn't need to know how it worked! (Perhaps because I'm a woman?) Unfortunately I was left with a huge hole in my wardrobe which my cat can get lost in, and my shelves now don't fit in my airing cupboard. The equipment for the air pump was installed without asking where I wanted it to go. Overall I couldn't say that I recommend as the communication was extremely poor.
Excellent service from start to finish
Excellent service from start to finish, kept us informed and up to date all the way through and even advised us on best energy supplier as well
Cannot thank Lmf energy enough
Cannot thank Lmf energy services Ltd enough for installing my brand-new Solar Panels after I’ve wanted them for quite a number of years from the survey to installation. They had it all done in no time. The only problem I had was with one of the panels that had a big scratch on, but they were more than happy to replace it. Excellent customer service from the fitters to the people in the office. I would definitely recommend this company. Hopefully they will give me a discount when I need the battery.😁
Very efficient and helpful
Very efficient and helpful. Everything was done in record time. Communication was a bit of an issue, however, the service was excellent.
very professional company,very friendly…
very professional company,very friendly ,tidy workers.put up 16 latest technology solar panels. Very pleased with performance.