I'm in the UK and had euros on my travel card. I was trying to order earrings but the amount kept coming up in gbp. A lovely lady assisted me to purchase via messenger chat.

Arrived quickly and it was beautifully packaged, even included a card. A really nice touch especially since I only spent €50

I had a great experience from start to finish. The staff were very helpful and friendly. My purchase arrived promptly and was beautifully packaged with a lovely thank you note. I really appreciated the effort to personalize the experience.

5 star experience. Bracelet came promptly, beautifully packaged and I'm very happy

Excellent service. Presented absolutely beautifully. I was blowing away when I opened the package. Will definitely be shopping here again. 100% recommend .

John Ross Jewellers, and Heather especially, provide amazing personalized customer service. Heather was professional, knowledgeable, kind, caring and thoughtful. She made a very difficult task, very enjoyable. I live in the USA, and was trying to replace a very sentimental 35-year-old St Christopher medal from England that had been a gift, but was sadly destroyed in a fire. Heather patiently answered my many questions, offering options, with no pressure at any time. She provided information and allowed me space and time to consider what I wanted. The result was a beautiful and perfect replacement. The medal arrived beautifully gift wrapped with a lovely handwritten card. And her personal assistance is now part of the long story and legacy of my medal that will continue to protect me on all my travels!

Ordered earring they arrived with in 2 days, always great quality jewellery. I’ve order online several times now and it’s always a great service comes with a lovely thank you card and beautifully wrapped.

Excellent service, bracelet is beautiful & came wrapped next day with a card to say thank you. Thank you all

Thank you love the chain.

I bought earings as a gift for my twins and the jewellers were kind enough to wrap them differently to ensure the right earings for the right twin. They arrived really fast and my girls were delighted.