Excellent customer service

Absolutely amazing and friendly staff so professional so nice on the phone. My items were posted with beautiful wrapping paper and bows.Great colour and design.And a beautiful thank you note. Have purchased alot of jewellery over the last year or so, and I am looking forward to purchasing more in the near future. Always a pleasure to deal with such beautiful jewellery great selection.

Ordered item online & it was delivered the following day, the necklace was beautifully wrapped & exactly as described on website, I'll definitely order from John Ross again

Easy ordering from start to finish Delivery was quick Packaging was perfect with personal touches.. I ordered earrings for my granddaughter for her birthday. She hasn’t open them yet. However this small gift was made from the heart and the thought put into the packaging was lovely.. a thank you note and a gift 🎁 box included a bow and was just delightful Would definitely recommend Will be purchasing in the future Thank you

Immediate response and dispatch. Correct item, well packed and delivered within 3 days.

Delightful selection 😍 easy to navigate website & to make a purchase, wonderful packaging with speedy postage and great communication throughout the buying process!

Easy website navigation, fast delivery, personalized packaging was a beautiful extra touch!!

Excellent service!

It was very easy to make purchase and delivery was very quick.

Thank you for your lovely card. Wish you and all your family a Happy and Healty New Year. The neckles is beutiful!