Excellent service. Got my items next day as advertised. Lovely personal touch with a card that was hand written. My purchase was gift wrapped free of charge. I can only highly recommend you purchase from this business. Thank you so much!

The customer service is second to none. I ordered a chain for my son which was out of stock. John Ross jewellers offered a more expensive chain at the same price or to order the original chain ordered. I chose to get the original chain. They ordered it and had it delivered super fast, much quicker that the time other retailers fulfill orders of instock items. Not only that but they gift wrapped the chain beautifully and also sent a lovely handwritten card along with a complimentary gift. Where would you get this level of customer service and goodwill? Certainly not in any other store I've shopped in. Finally the chain is beautifully made with fantastic weight to it. If I were to guess the price of it i would definitely guess at least twice the amount I paid for it. It doesn't get any better. Thank you John Ross Jewellers

Amazing service

Really easy transaction - my gorgeous earrings came and with a lovely personalised card and free gift. Really cute, thanks so much

Lovely to deal with,,messaged me when order was received and sent out and a love thankyou card too,engraving beautiful,delighted with the gift,

I ordered a gorgeous bracelet and had a quick question about it and the reply was almost instant when I sent the email , great customer service and gorgeously wrapped and very fast delivery, thank you so much

My order arrived very fast, beautifully wrapped. Presentation was lovely and unexpected. There was also a card with a personal note inside thanking me for my oder. Very nice touch. The item of jewellery I ordered is beautiful and I'm very happy with my order and the attention to detail from John Ross jewellers. Would definitely recommend this company

Personalised message by Alexandra made it super special. Thanks again!

Great service

Always a pleasure to shop with. Would highly recommend John Ross Jewellers