Fast delivery, beautiful ring. Lovely gift wrapping and personalized handwritten message in card. I bought it for myself but these touches made it feel very special!

The item arrived very quickly and there was a little gift and note with it to say thank you for my order. I thought this was a great jesture as not many places thank you for there customs.

Great customer service Lovely earrings

Good website that displayed a great selection of jewellery. I wanted a pair of earrings that were of good quality, without costing a fortune. I settled on a pair titled 'Rainfall' which met my expectations very well. Delivery was incredibly prompt, with the usual beautiful wrapping , which is a customary part of their service. The only minus was that I wanted to tap into their expertise, to assure myself that they would be a good match for a pendant I had purchased from them earlier. Either the chat panel was faulty or else they were too busy, but, in the past, I have found their advice to be really helpful. It would have made me feel more confident, with the earrings, if I could have had their opinion. Good quality products, at a reasonable price, with excellent delivery and packaging , are a hallmark of John Ross.

Great service, had purchased online delivered the next day, when it arrived I decided I wanted a slightly different necklace so I messaged and it was no problem sent back and the new one came the next day, very helpful. Hand written thank you card with receipt is also a lovely gesture x

Always wonderful service

Dealing with your wonderful staff who went above and beyond to help me. It was so lovely to see such happy smiling staff all very beautiful looking I may add. I'll definitely be back. 10/10 for such a lovely experience xxx Trins 🧡😁

Fantastic service, really quick delivery and a lovely personalised note...

next day delivery, the 2 things I bought were beautifully wrapped and a lovely note left inside with the receipt inside Amazing service

Friendly, excellent service, mannerly and polite and non judgmental and excellent Service.