I've worked with Yoogi's Closet for years - buyer/seller - and my experience has always been excellent. Their descriptions are accurate, deliveries are prompt, and they respond promptly to all requests. I will be back!

This is the sixth bag I’ve ordered from Yoogi’s, and as always, it’s been a great experience! Quick shipping, product as described, and careful packing.

I really enjoyed my purchase

Received my purchase and love it! It is has good quality and matches description that I posted online. I am very happy.

your produt and customer service is amazing

Loved the bag

I purchased a Chanel classic bag and forgot to apply the 10% discount. I called your customer service the next day and she was the nicest and most professional on the phone. She applied the discount to my order without any hesitation and it was the easiet transaction ever! I am so happy with your company and the wonderful return policy also. I used to shop on the Real Real but they have become a terrible and unreliable brand with a horrible return policy on designer bags. Needless to say, I no longer shop with them.

Product shipped quickly and as described. Perfect!

Super easy to shop. Quick delivery. The item was exactly as described!

The transaction itself was straight forward, however because Yoogis closet use USPS, I am yet to receive my handbag 3 weeks later in New Zealand. In comparison, I ordered a luxury handbag from My Theresa last week and it got here in 4 days from Milan, Italy because they use DHL. I ordered clothing this week from Anine bing in Los Angeles and it got here in 3 days, again using DHL. So it might be an idea to look at your carrier and the customer satisfaction equation. Edit: given I can’t respond to the flippant, canned reply I got to this review, I just want to point out, it had nothing to do with clearing customs in nz at all.. the delivery delay was with in the USA being so slow from delivery center to delivery center thanks to the very slow USPS service. Bad quality carriers are not good for business, if you are shipping to overseas destinations consider using DHL