Verified
Excellent service
Tracey dealt with my query of switching products. Promptly answered phone calls. Easily changed my previous order and reimbursed the difference straight away. Everything sorted in less than 24hours.
Verified
Not great
Not great. They took the money and all I have so far is a lot of automated emails. The delivery estimate is about three months, this is not made clear before the purchase. Very disappointed.
Verified
Lock change to my shed
I found changing the lock to my shed very easy after looking on u tube they have been very thoughtful on how the build these sheds they are very hard to break into
Verified
Customer service exceptional
Customer service exceptional. Tracy was a helpful,friendly and knowledgeable guide. It was a pleasure to go to the factory meet her and make my choice.
Verified
High quality shed and service
Bought a 4 bike steel shed. They aren't the cheapest option, but it was worth it, well made and straightforward to assemble. Customers services were extremely helpful as well.
Verified
Thanks Asgard
Thanks Asgard, prompt delivery. 1st class customer service as usual
Verified
Asgard bike storage
Bike storage arrived on time, received regular updates on delivery, excellent quality, put up in about 2 hours instructions clear and precise. Very pleased.
Verified
Rusted inside, snapped hinges
Rusted inside, hinge snapped, less than 4 years old and when enquired with Asgard was told it was our fault!! Our site was quarantined due to covid and we weren't allowed there so couldn't do any routine maintenance. Covid must have been my fault then according to Asgard! Was quoted £42 for a replacement hinges that costs £2 at B&Q. My advice , don't bother as the 10 year guarantee means nothing and the claims of weatherproof and rustproof mean even less. Photos show how bad, avoid ...
Verified
Excellent Quality Shed
Excellent shed, bought one for my static caravan on the coast and I'm very impressed. Looks like it will last forever! I did have a minor issue with a scratch (which, to be honest, could have been me) but upon phoning the company they were brilliant and agreed to send me some paint out. Couldn't be happier with the product or the customer service I've received. If only more companies employed staff that actually cared about their customers we'd all be better off.
Verified
Great customer service
Order number Order 100480159 An update, Helen at Asgard have been brilliant about it all Asgard have given me some free shelves and hooks for the inconvenience, there customer service is brilliant, I assembled the shed and it was so easy to do so I highly recommend them and the product. I had to use my last 3 holiday days because my mother in law was on end of life care we have foster children on school holidays so I had to be off work, I took a day off unpaid ready for the scheduled delivery only to get a call at 7.21 am on the day to say the driver is delayed and can't deliver today, how can you get a delay this early in the day it's ridiculous, I explained I had taken an unpaid day off to receive and build the shed only to be told it would have to be delivered the next day in the morning meaning it will sit all day at the front of the house with a risk of theft because I will be at work so I have l lost a day's pay and due to my busy schedule fostering and working full time I won't now to be able to put it together for a good while, it's not like it's a cheap product and the delivery day is arranged well in advance I'm pretty angry right now about this.