Following a high risk gas situation being identified at our house, we urgently needed a 4 cylinder unit to be supplied. Tracey went above and beyond to ensure that we were able to get the unit we needed in incredibly tight timescales. We received regular and helpful communication about how the order was progressing. Everything was delivered on time and the unit is of excellent quality. We have now been able to reconnect a gas supply to our house! We cannot thank Tracey and the team at Asgard enough. Exceptional all round.

Quick delivery, no problems.

Helpful conversation with adviser. Very clear and reassuring as to how the door handle could be replaced

Phenomenally easy and quick to order, I managed to secure a fantastic deal too! Just awaiting delivery but if its anything like the communication and ordering process I’ll be pleased!

Good customer service , easy website

For me, customer service just doesn’t get any better than this. I had what most people would describe as a fairly minor issue in regard to getting a gas cabinet key. I spoke to Helen in customer services who, in a matter of minutes said she would send me the item, I expected it to arrive within a few days. Well, this is the really good bit, it arrived through my letterbox barely 24 hours later. Just brilliant, gold stars for Helen

still waiting for shed no date given

Very helpful answered all my question

Excellent company from ordering to delivery. All needed information can be found on the website but friendly staff on the phone if any further queries. Ordered in January after taking note of the delivery and expected manufacturing dates clearly stated on the website. Date also on confirmation email after ordering. As date of delivery arrived estimated times were sent making clear all could change due to weather traffic etc. Text and a phone call kept us informed as through no fault of the driver he needed road side assistance. He arrived late into the evening, very helpful, friendly and courteous with still one more drop to go. He is a credit to the company for keeping delivery date agreed. Shed quality excellent. It’s going over to Germany in April as just want we need to leave valuables safe whilst not there.

The long wait for delivery, delays, and lack of certainty over delivery dates, is not great. Especially when you’ve paid in full already.